Greenlight CRM Description
Everything you need for a perfect call center for your business. Greenlight CRM is a call center software that addresses all of your customer contact technology needs. It's a hosted solution that's easy-to-use, compliant, customizable, and feature rich. Greenlight combines technology and expertise to help you achieve your goals. Greenlight's cloud-based call center software solution provides a fully compliant predictive dialer and call scripting. It also offers powerful CRM systems, which are designed for smarter businesses. You have many customization options to customize your solution to meet your needs and integrate with existing systems. This solution is designed to make your workforce more efficient and professional and to ensure that your data are always used effectively. We will take the time to get familiar with your business so that we can share our industry knowledge to help you get the best results.
Greenlight CRM Alternatives
CloudTalk
Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales).
You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch.
We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher.
CloudTalk offers a 14-day free trial (no credit card details necessary).
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Squaretalk
Communication is made possible by flexibility. Squaretalk connects 100's leading business applications, creating unique hubs for call centers around the world. Built to integrate. Cloud contact center that combines speed, flexibility, and ease of integration. Predictive dialer technology which feeds and improves contact center efficiency. Interact. Interact with leads from any device or app. Automate. Create and deploy custom workflows in an interactive workshop. Remote and physical workplaces. Our vision and culture have always been about flexibility and the ability to work from anywhere. This was proven by the Covid-19 pandemic. It has also shown that even when working remotely, we must ensure that individuals and teams can deploy quickly in a distributed, localized environment.
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uContact
Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.
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ConneXio
The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform.
ConneXio Cloud is a full suite of Communication and Workforce Management Tools
- AI & Voice Recognition IVRs
- Omni-Channel IVRs
- Voicemail and Call Menu Builder
- VoIP Web-Phones
- CRM
- UCaaS / CCaaS
- Predictive Dialer
- BPO & Outsourcing
Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds!
- Real-time Analytics & Reporting
- Custom-Tailored
- AI & Machine Learning
- Industry-Leading VoIP Network
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Pricing
Pricing Starts At:
$49 per user per month
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Greenlight Innovation
Year Founded:
2010
Headquarters:
United Kingdom
Website:
www.greenlightcrm.com
Media
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Product Details
Platforms
SaaS
Type of Training
Live Online
In Person
Customer Support
Phone Support
Online
Greenlight CRM Features and Options
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer Software
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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