GoDaddy Conversations Reviews

Summary: Quite possibly the worst customer experience ever. I'm currently looking for another option. Do NOT use this product. It is bad and the company doesn't seem to care. Go Daddy stock is currently trading around $102.00 on its highs.......I'm going short

Positive: I don't know where to start......oh yes, There are NO pros. ZERO....now on to the cons................

Negative: My smart line worked fine, nothing special but it did what was needed gave me a second line. Being forced to port over to "conversations" is a nightmare. Phone kinda works...not sure when a call come in but really who needs to be notified. Texts? what is that? can't send them so i don't if i receive any. Don't try working with "customer circus" (I meant customer service). I've spent over 10 hours trying to get this rectified to no avail. Even when on hold to talk to a rep the phone would hang up.

Summary: If I could give this a ZERO I would. I'm jumping ship and moving to another company. This was SO BAD THAT I'M ALSO CANCELLING ALL MY GoDaddy domains and accounts. I will never deal with them again.

Positive: I've been smartline with GoDaddy for years without a problem. But they've changed to Conversations and that's where the trouble started.

Negative: Can't get the text application approved.
Can't response to anyone's text.
Can't send a text.
Can't get an answer as to why my text application was rejected
no one knows what's going on.

If you use Text IN ANYWAY (I don't send out blasts. You need approval just to replay to a text that a person might send you at that number), you have to go through an elaborate application process of how you use it. I was okay with that, and the $19 fee for the application, but they don't approve you for text and they won't tell you why it's rejected. I've been on the phone with support for 5 DAYS! Every time it's something different on the reason why it was rejected and you can't actually talk to anyone who handles the application approval. Tech support is messaging a 3rd party and they can't get an answer.

Summary: If you had Smart line, this nightmare including the application to be accepted for texting being denied. $19 down the toilet.

Positive: Nothing. I was on the phone for four days trying to get it to work.
This was the most frustrating experience I have ever had.
I had just paid for three more years of smartline.

Negative: The app does NOT work!
I just ported the number to my T mobile phone. It took 5 days. Now I can call , text, etc. The long nightmare is finally over.
So , just get a porting PIN from Go Daddy to port the number to your existing phone.