GoDaddy Conversations User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Had smartline without issues. Now conversations update doesn't work

    Date: Nov 24 2023

    Summary: If I could give this a ZERO I would. I'm jumping ship and moving to another company. This was SO BAD THAT I'M ALSO CANCELLING ALL MY GoDaddy domains and accounts. I will never deal with them again.

    Positive: I've been smartline with GoDaddy for years without a problem. But they've changed to Conversations and that's where the trouble started.

    Negative: Can't get the text application approved.
    Can't response to anyone's text.
    Can't send a text.
    Can't get an answer as to why my text application was rejected
    no one knows what's going on.

    If you use Text IN ANYWAY (I don't send out blasts. You need approval just to replay to a text that a person might send you at that number), you have to go through an elaborate application process of how you use it. I was okay with that, and the $19 fee for the application, but they don't approve you for text and they won't tell you why it's rejected. I've been on the phone with support for 5 DAYS! Every time it's something different on the reason why it was rejected and you can't actually talk to anyone who handles the application approval. Tech support is messaging a 3rd party and they can't get an answer.

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  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awful!

    Date: Nov 21 2023

    Summary: If you had Smart line, this nightmare including the application to be accepted for texting being denied. $19 down the toilet.

    Positive: Nothing. I was on the phone for four days trying to get it to work.
    This was the most frustrating experience I have ever had.
    I had just paid for three more years of smartline.

    Negative: The app does NOT work!
    I just ported the number to my T mobile phone. It took 5 days. Now I can call , text, etc. The long nightmare is finally over.
    So , just get a porting PIN from Go Daddy to port the number to your existing phone.

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