GiveSendGo User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Partnership Facilitator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
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    Extremely Disappointed - Money Never Paid Out

    Edited: Aug 21 2023

    Summary: DO NOT TRUST - DO NOT USE. Even beyond the service not working, accusing the customer of being at fault for their failures is absolutely counter to any Christian ethic.

    Positive: The concept is brilliant. A platform for Christians for ministry expenses and humanitarian needs. But that is not a pro if the platform fails.

    Negative: Untruthful customer service—GiveSendGo suspended my campaign because my name is similar to a celebrity. They sent my donations to another donor. Then they lied to my donor and said that I suspended my campaign when THEY suspended it. They also demanded my donor cease her transaction dispute with her credit card company, telling her they resolved her problem when they did not. They received the donation and NEVER paid it out.

    Technical flaw—my campaign linked to someone else’s campaign. How does that even happen?

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