Moneypenny
Moneypenny is a leading provider of outsourced phone answering and customer service solutions. Offering round-the-clock call management, live chat, and omnichannel support, Moneypenny serves businesses of all sizes with customized plans. The service includes the innovative AI Receptionist, which uses generative AI to handle customer calls with a warm, conversational tone, understanding verbal cues and intents. Calls can be transferred to real human receptionists for more complex queries, ensuring a seamless experience. Whether you need call transfers, message taking, CRM integration, or bilingual receptionists, Moneypenny ensures seamless customer communication, empowering businesses to focus on growth and customer satisfaction without missing a call.
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ALICE Receptionist
ALICE Receptionist is the most advanced, full-service Visitor Management and Lobby automation solution available. Only ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations.
ALICE Windows-based system combines guest registration, automated guest greetings, A.I. video avatar instructions, and the ability to connect guests with your employees in real-time.
Contact our sales team to learn how ALICE Receptionist can automate and elevate the visitor experience for your building today.
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Davinci
Professional, approachable, and always ready to assist, live receptionists embody your business ethos. Remember, first impressions truly matter! Davinci offers you a personal toll-free number—choose from 888, 855, 866, or 877—that can seamlessly integrate with your phone or fax line. If you find yourself in need of additional numbers, we can accommodate as many as you require without hassle. The live virtual receptionist service ensures that your clients receive attention precisely when they need it, enhancing customer satisfaction. Essentially, a live receptionist serves as the vital link connecting you to your callers. With Davinci’s efficient call screening and forwarding features, every incoming call is managed by a courteous live virtual receptionist who ensures proper handling. Moreover, Davinci equips you with a user-friendly, business-grade voicemail management system, allowing you to personalize your experience with custom hold music and the ability to transfer messages, voicemails, or recorded introductions. This comprehensive service not only elevates your customer interaction but also reflects your commitment to professionalism.
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Vicky Virtual
Maintain your current phone number while we assign you a distinctive local or toll-free number tailored for your business. You can choose to redirect your existing calls to this new number or utilize the one we offer in your website and marketing materials. Vicky will gladly manage incoming calls with a personalized greeting, assist in scheduling appointments, take messages during your absence, connect callers to the appropriate team members, provide answers to inquiries, and relay essential information regarding your services. Our exceptional, knowledgeable receptionists based in the US can easily differentiate between various call types, such as potential clients, existing customers, urgent matters, and more, managing each according to your specified guidelines. Moreover, you have the flexibility to forward or unforward calls whenever it suits you, whether that's consistently, for a few hours each day, or just particular days of the week. This system ensures that you're always connected while maintaining a professional image for your business.
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