Alternatives to GOGov

The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.

ClearForms is workflow management software for local governments. With ClearForms you can help more constituents in less time, and provide more responsive and accessible services. Build digital forms for permitting, licensing, service requests, and internal workflows that are customized for your local needs. Our cloud-based software tools are user-friendly and help increase compliance and reduce time wasted on paper forms and email. ClearForms was previously known as CityGrows,

MazikCity serves as a comprehensive community development platform that facilitates permitting, business licensing, code enforcement, and maintenance management. Seamlessly integrated with Microsoft Dynamics 365, it provides a holistic view of urban operations. By automating and streamlining various workflows, this application enhances the efficiency of city management. As innovation accelerates and societal dynamics evolve, urban areas face novel challenges. City officials are exploring innovative methods to optimize public spending, safeguard sensitive data, and offer improved services while fostering deeper engagement with their residents. This shift towards modern solutions is essential for adapting to the changing needs of communities.

CityView provides an all-inclusive software solution designed for community development and municipal land management. The platform encompasses everything from land use planning to permitting, code enforcement, and licensing, enabling a fully paperless workflow that accelerates the turnaround time for permits and cases, reduces duplication of efforts, and boosts overall efficiency. With a complete range of software for development, code enforcement, and regulatory services, CityView enhances the entire process. Its comprehensive features, which include permitting, inspections, reviews, and online payment systems for both citizens and contractors, help minimize time, cut costs, and reduce errors while fostering greater engagement with the community. By automating and streamlining the permit approval and issuance procedures, CityView also eliminates the need for paper in the plan review process, ultimately saving valuable time and resources for contractors. This innovative approach not only benefits municipal operations but also enhances the overall experience for residents and businesses alike.

Brightly SmartGov™, simplifies permitting and licensing with a public portal that brings together permit application, public notices and maps. It also allows for online payments and other information in one place. Our browser-based solution allows your organization to manage planning, permitting and licensing, inspections, code enforcement, and more in one system. Automated, mobile-enabled technology makes it easier for citizens and businesses to access the system. SmartGov, our cloud-based, mobile-friendly software, can help you increase revenue and manage licensing, code enforcement, and other matters. You can capitalize on new development opportunities, help grow, and provide a seamless experience for citizens, contractors, and businesses. A web-based portal promotes transparency and self-service, and ensures code enforcement and compliance.

GovWell is a versatile solution utilized by municipal and county governments of varying scales to enhance efficiency, update citizen services, and boost transparency. Users can annotate documents and save changes directly within their projects without the need to exit their web browsers. It is essential that your existing workflows remain intact, and GovWell is customizable to fit nearly any governmental procedure. By minimizing repetitive tasks, you can reclaim valuable time in your day. The platform facilitates the automation of various processes, reduces reliance on paper, and allows access from any device. Obtaining permits and licenses, scheduling inspections, and monitoring status online becomes a straightforward task. Your community will appreciate the user-friendly designs that GovWell offers. Each module within GovWell works in harmony with the others, allowing you to start with one feature and expand as needed. This approach not only shortens turnaround times but also aids in eliminating paperwork, making it easier to foster growth in your community. The solution simplifies the development process while optimizing staff workflows, ensuring that case management and inspection tracking contribute to a safe and attractive community. Ultimately, GovWell empowers local governments to operate more efficiently and responsively.

Municity is the only Code Enforcement and ePermitting software from the International Code Council (ICC) - the leading global source of model codes, standards and building safety. Tailored for community development needs, this cloud-based solution provides flexible tools for managing applications, permits, and inspections both online and in the field, streamlining your unique procedural requirements. With Municity, you can better track building, planning, and zoning activities, while giving citizens easy access to your processes. This innovative solution automates tasks, eliminates paper files, and offers mobile capabilities for inspections, ensuring efficiency and adaptability in a rapidly changing technology landscape. Municity's scalable design grows with your community, offering ongoing upgrades and expert support to meet evolving demands. All the information you need is accessible from within Municity. It is always accurate and in one place. Instantly. Digitally. Conveniently.

Business practices are evolving. The essential capacity to engage virtually with citizens, entrepreneurs, and contractors is now more important than ever. Discover how citizenserve can assist you in this transition. Experience hassle-free, well-organized, and smartly detailed solutions for licensing applications and renewals. Picture a scenario where concerns about code violations are always addressed, coupled with complete mobile accessibility for inspectors. Facilitate online permit applications, processing, and payments for both citizens and contractors from remote locations. Optimize and simplify the processes for application, review, resubmittal, public notifications, and hearings. Automatically direct online citizen inquiries to the relevant department or individual, ensuring that no request is overlooked. With these solutions, you can enhance efficiency and provide a better service experience for your community. This innovative approach not only saves time but also fosters a more connected and responsive environment.

With CityForce, you can efficiently manage, schedule, and assess inspections and permits, generate tailored reports automatically, and process payments seamlessly in a single platform. If you're conducting field inspections, our INSPECT mobile application allows you to capture images, jot down notes, and access previous inspection records directly from your smartphone or tablet. The IMPACT web application centralizes all your inspection data in the cloud, overseeing everything from zoning and permitting to building inspections and code enforcement. Additionally, the CONNECT online portal serves as a comprehensive solution for collecting fees, requesting permits and building inspections, and tracking their statuses, all through a user-friendly web app. This integration of tools ensures that all your regulatory needs are handled efficiently and conveniently.

MyGov offers a wide range of solutions that can be used by small and large agencies, regardless of whether they are in Community Development, Building Services, Public Works, Code Enforcement, Business Administration, or Community Development. MyGov Portfolio is designed from the user's point of view and allows seamless integration between MyGov modules with other software products such as Finance, GIS and Codification, Meetings, and Website solutions. MyGov wants every agency to have the tools they need to build, enforce and manage their community. We offer more than software. We offer services that include consulting, system configuration, training and support, as well as programming and integration. We customize software and services to meet the needs of agencies, creating the ultimate solution.

Address the demands of the modern world with our innovative, cloud-centric Land Management and Permitting Solutions. MaintStar’s Land Management Systems effectively remove obstacles that can hinder interactions between government entities and the public. You can effortlessly automate essential processes related to Permitting, Planning & Zoning, Inspections, Licenses, and Code Enforcement. Our system's open architecture allows for integration with various other platforms. With a unified database, you can disseminate information across different departments, enhancing communication among agency offices and stakeholders. MaintStar's Land Management System Software works in perfect harmony with MaintStar's Enterprise Asset Management software, ensuring a comprehensive approach. Prioritizing the safety of your community is of utmost importance; thus, the fundamental principle remains “safety first.” To avoid the risks of improper construction, unsafe kitchen setups, or the use of defective equipment, cities must adhere to a vast array of environmental, building design, and safety regulations. By implementing these solutions, municipalities can foster a safer and more efficient environment for all residents.

TEKConnectGov offers tailored municipal software designed to enhance the efficiency of city operations, ultimately benefiting the local community. With its array of modular options, municipalities can choose the specific features that best fit their needs. Citizens have the convenience of applying for, tracking, and paying for permits through an online platform. The software also allows for the management of notifications and property-related complaints, reinforcing the connection between local governments and their residents. This tool emphasizes the importance of citizen engagement as a vital asset to the city. By implementing effective asset management practices, cities can reduce downtime and lower repair expenses. Additionally, staff can submit, approve, or deny time entries from any location, ensuring flexibility in operations. The online reservation portal optimizes the use of city facilities, while the system allows for the management and tracking of nuisance complaints linked to specific properties or individuals. Our knowledgeable team possesses the expertise needed to streamline processes, reduce paperwork, and empower city officials. Furthermore, the public-facing portal integrates smoothly with your city's existing website, featuring a user-friendly design that makes applications straightforward and accessible. This comprehensive approach not only enhances operational efficiency but also fosters a sense of community involvement and transparency.

Cloudpermit provides agencies with community development software. We offer simple online software solutions for building permitting, business licensing, planning & zoning, and code enforcement. Headquartered in Reston, Virginia, our SaaS company was founded over ten years ago and is committed to delivering efficient, user-friendly, and accessible software solutions. Our cloud-based software streamlines land management processes for government staff, development communities, and citizens.

Viva Civic provides comprehensive online solutions for permitting and licensing, guiding customers from the initial application submission all the way through to the final issuance of permits. Additionally, it features online payment options and mobile inspection capabilities. By going completely paperless, organizations can remove the necessity for in-person interactions and allow their teams to operate efficiently from remote locations. Recognized as the leading software for permitting, licensing, inspection, and land management, Viva Civic empowers users with full online access to essential services. Customers can enjoy 24/7 availability for permitting, plan reviews, approvals, inspections, and service requests, along with the convenience of making payments online. Teams can stay informed of their tasks and responsibilities through detailed dashboards, automated email notifications, and chronological activity records. With Viva, information sharing becomes straightforward and accessible for everyone involved. This streamlined approach not only enhances productivity but also significantly improves the overall customer experience.

The Edmunds Permitting and Enforcement Solution provides a streamlined way to manage your jurisdiction's regulations effectively. Designed for a diverse group of users, including inspectors, contractors, and residents, it features a digitally interconnected platform that enhances both functionality and communication. Users can establish and maintain any type of permit, ordinance, or violation within the system without restrictions. Each permit or violation can be tailored to specific needs and automatically generated while allowing users to attach relevant documents to keep track of parcel history. Additionally, it seamlessly integrates with other Edmunds modules covering finance, tax, utility services, online payments, parcel information, and more. The system also supports mapping capabilities with Google and various GIS applications. Users can easily store, schedule, and manage inspector details through an intuitive interface. Furthermore, the mobile application and self-service portal facilitate the scheduling and updating of inspections, ensuring convenience no matter where users are located. This comprehensive solution not only simplifies processes but also promotes transparency and accountability within the permitting and enforcement landscape.

QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.

eSCRIBE is a leading provider of cloud-based meeting management solutions that enables its customers to focus on higher-value projects that better serve their stakeholders. Owned by OnBoard, a board management solutions company based in Indianapolis, Indiana, eSCRIBE is the go-to-choice for public sector councils, committees and boards across North America. eSCRIBE supports the entire meeting lifecycle with comprehensive tools and workflows to improve efficiency, transparency and engagement. For organizations that run hybrid or remote meetings, eSCRIBE seamlessly integrates both virtual and physical meeting environments into a single, unified experience.

Revamp your permitting procedures to enhance efficiency and elevate customer satisfaction by utilizing a comprehensive community development platform for permits, licensing, inspections, and code enforcement. OpenGov's Permitting, Licensing & Code Enforcement (PLC) system empowers you to oversee all aspects of permitting and licensing without relying on outdated spreadsheets or complicated software systems. With intuitive drag-and-drop technology, you can effortlessly design workflows, manage fees, create forms, and organize inspections, granting you full authority over each stage of the process. By leveraging advanced customer service features, applicants can conveniently handle their government transactions from the comfort of their own homes or workplaces. Streamline the routing, approval, and issuance of permits and licenses digitally, achieving speeds up to five times faster than traditional systems. Efficiently manage scheduling, access crucial data, and carry out inspections directly in the field. Allow applicants to apply for, pay for, track, and receive their permits or licenses online, while also automating license renewals, monitoring overall progress, and facilitating online renewals for added convenience. This modern approach not only simplifies processes but also fosters a more responsive and engaging interaction between the community and its governing bodies.

Our permitting software solution comprehensively manages and tracks all elements related to building permits, including plan reviews and inspections. The built-in GIS feature empowers users to efficiently locate all permits linked to a specific address or parcel. Users can compute intricate permit fees, oversee bonds, manage feedback, monitor contractor statuses, and carry out inspections seamlessly. This software suite includes robust inspections management, allowing for the rapid scheduling and completion of inspections tied to building permits. It also facilitates the enforcement of inspection order, imposes reinspection fees, distributes inspection reports via email, and customizes checklists. Inspectors benefit from real-time access to data while in the field, enhancing their efficiency. Additionally, it provides a platform for developers, contractors, and homeowners to electronically submit their plans along with permit and development applications. Our software not only supports electronic markup of submitted plans but also streamlines the management of corrections and resubmissions, ensuring a smoother workflow for all users involved in the permitting process. This integration of features ultimately leads to better communication and efficiency in permit management.

Our unique online platform for permitting and inspections is not only accessible but also simple to implement. By harnessing internet capabilities, this system streamlines processes at the local city and town level, enhancing efficiency and boosting revenue through convenience fees paid by permit filers. Users are enthusiastic about utilizing this system, willing to pay a nominal fee as it allows them to save both time and money, avoiding the hassle of traveling to town hall, wasting gas, and waiting in long queues. We aim to assist you in delivering an affordable service that your community has been requesting. This creates a mutually beneficial situation for everyone involved. Additionally, the convenience offered by this platform fosters greater satisfaction among citizens.

MuniLogic CE specially designed to enable small to mid-sized local governments to transform their operations, asset management and service delivery to be effective, efficient, and economical. The MuniLogic CE offers a flexible modular architecture, empowering local governments to tailor their digital capabilities according to their specific needs and budget.

We specialize in developing software tailored specifically for the public sector, aiming to enhance efficiency, increase resident satisfaction, and optimize financial management through our user-friendly and secure solutions. Our web-based software simplifies processes such as licensing, permitting, and code enforcement, making it accessible and straightforward for users. With FastTrackGov’s property management software, you can gather all property-related data and access it from anywhere, ensuring that information is always at your fingertips. The permitting process can be challenging and time-consuming, even for seasoned professionals; however, FastTrackGov’s Construction Permitting solution allows you to navigate every phase smoothly with automated workflows. Additionally, by centralizing all property and land use information in a comprehensive database that integrates seamlessly with your Tax Assessor’s office, your planning productivity will significantly improve. Finally, streamline your permitting workflow further by utilizing Contractor Connect to manage applications online efficiently. This integration of tools not only fosters collaboration but also enhances the overall service delivery to residents.

CityReporter is a user-friendly, mobile-compatible, and adaptable inspection management system designed to assist government entities in performing inspections more efficiently and effectively. With its implementation in various cities throughout North America, CityReporter offers modular options, allowing users to only pay for the features they require. The available inspection modules encompass areas such as permits and construction, parks and playgrounds, sports fields and tracks, facility and building inspections, fire prevention, road and highway assessments, and workplace safety checks. Additionally, the platform includes a work orders module and CityReplicator for storing content offline, ensuring flexibility and accessibility for users. This versatility makes CityReporter a valuable asset for municipalities striving to improve their inspection processes.

Clariti's top-notch permitting and licensing software is relied upon by governmental bodies at both state and local levels throughout North America to enhance efficiency and speed in processes and approvals. By automating and optimizing your operations, you can reduce costs, fulfill application requirements, ensure adherence to regulations, and attain outstanding outcomes that elevate your organization's performance. Additionally, this innovative solution empowers users to focus on strategic initiatives rather than getting bogged down in administrative tasks.

Paragon’s MuniciPAL is an all-encompassing financial management tool that enhances the efficiency of local government operations. Featuring a modular and integrated design, this system utilizes a unified relational database and operates at the account posting level. This setup eliminates the need for redundant data entry and significantly boosts accuracy. Consequently, organizations experience improved workflows, enhanced decision-making, and higher productivity levels. Recognized as one of the most adaptable, reliable, and customizable software solutions available, Paragon’s MuniciPAL stands out from other systems that have merely been altered to suit local government needs; instead, it was purposefully crafted for this sector by industry specialists. Our robust accounting and tax billing modules support a wide range of local government computing requirements. Furthermore, MuniciPAL is meticulously engineered to adhere to Governmental Accounting, Auditing, and Financial Reporting (GAAFR) standards while being regularly updated to ensure ongoing compliance with both state and local regulations. This commitment to quality and adaptability makes MuniciPAL an invaluable asset for any local government entity.

3Di Engage has developed an intuitive, no-code platform aimed at automating business processes across a range of industries such as code enforcement, public safety, compliance, permitting, rent inventory management, tenant protections, community services, and environmental health and safety. With the 3Di Engage platform, organizations are empowered to modernize their operations while maximizing their impact through ready-to-use products and rapidly deployable solution accelerators. Utilizing this platform allows users to optimize workflows, improve stakeholder engagement, and enhance operational efficiencies. 3Di Systems offers customized services alongside their robust software platform, effectively breaking down barriers, streamlining procedures, and simplifying engagement, which in turn positively affects numerous lives within communities. The platform facilitates better access for both staff and the public through personalized mobile applications and user-friendly web portals, all designed with an emphasis on efficiency and security. Additionally, users can take advantage of a cloud-based SaaS platform that boasts superior reliability, security, and advanced technical features, making it a comprehensive solution for modern organizational needs. Overall, the combination of these tools and services ensures a significant transformation in how communities interact with essential services.

PermitTrax offers a comprehensive software suite for tracking permits, streamlining the permitting process to enhance service delivery for contemporary citizens. While Bitco Software ranks second in the industry, often overshadowed by competitors who assert leadership, it stands out with its unique solutions tailored for permitting, licensing, code enforcement, and various tracking requirements—all at an exceptional price point. PermitTrax is accessible as a web-based platform and can be offered as either SaaS (Software as a Service) or through an On-Premise model. At Bitco Software, we pride ourselves on our innovative approach! Our PermitTrax suite is a fully integrated package equipped with specialized tools for municipal agencies responsible for overseeing permits, licenses, projects, code enforcement actions, and other relevant tasks, and it is sold as a complete application without any additional module costs. Through our commitment to affordability and functionality, we ensure that municipal agencies can operate effectively without hidden fees.

A modular strategy for a comprehensive solution. One of the key obstacles that municipalities encounter today is the challenge of accessing information across various departments. CORe360 is designed to integrate MSI’s existing modules, enhancing visibility throughout different sectors. The cutting-edge architecture of CORe360 from MSI ensures that information, statuses, and financial transactions are accessible across departments, enabling your team to operate both effectively and efficiently. This system permits simultaneous visibility of information by several departments, thereby accelerating revenue collection with reduced time and effort. CORe360 provides municipalities with a detailed overview of resident, property, and vehicle transactions, along with the necessary tools to better serve the community. It combines user-friendliness with powerful performance. With just a simple query, municipalities can easily access information regarding amounts owed for parking fees, local ordinance infractions, and building code violations, streamlining operations for improved service delivery. This comprehensive solution ultimately empowers municipalities to enhance transparency and responsiveness to their constituents.

ePropertyPlus offers a cloud-based solution for managing real estate portfolios, functioning as a "software-as-a-service" platform. This tool enables users to monitor various properties and their classifications throughout the entire property life cycle. Among its standout features are customizable displays, a ready-to-use marketing website, online application forms, templates for documents, and automated document generation. Additionally, it includes capabilities for tracking field services, a native API, a mobile app compatible with both iOS and Android, GIS mapping, and adaptable workflows and automations. By leveraging these workflows and notifications, organizations can significantly boost real-time collaboration and streamline communication. The automation of essential business processes not only minimizes the time required for property data management but also enhances overall response times with key stakeholders. With ePropertyPlus, organizations can foster a more efficient and organized approach to property management.

It's never been easier to issue a building permit. Our company has used many expensive permit software over the years, making issuing a building permit difficult and time-consuming. PermitWorks has solved this problem. It is simple to use, efficient and fun. It also comes with a lot of great features at a very affordable price.

Websites and citizen engagement tools can help you build a stronger community. You must communicate in the way that your citizens prefer to engage them and become a trusted source of information. CivicPlus Municipal Websites® provides everything you need in one place to effectively inform and empower your community. The cost is also tailored to your budget. Instead of dealing with disconnected systems and inaccurate data, streamline your processes in one place. Staying connected is easy with a mobile-responsive website and tools to reach out to your citizens. Each department can update their own content, making it easier to deliver content to your staff and citizens. We know the challenges you face to keep your citizens engaged. Look inside CivicPlus Municipal Websites and don't just focus on the aesthetics. Our all-inclusive CMS offers extensive functionality to all areas of government.

The Municipal Geographic Management System serves as an integrated solution for planning, permitting, and licensing, significantly enhancing productivity, efficiency, and responsiveness to community needs. Property owners can conveniently submit their permit applications online, allowing your team to receive and address these requests in real-time, streamlining the review and inspection process. What previously took weeks can now be accomplished with just a few clicks. Various departments within your municipality, such as community development, building, planning and zoning, code enforcement, and engineering, will find this permitting and code enforcement solution invaluable. By concentrating on the parcel instead of individual departments, we eliminate the necessity for distinct modules or software, enabling you to manage all pending applications, restrictions, conditions, or violations effortlessly. Moreover, this holistic approach fosters better collaboration among departments, ultimately benefiting residents and improving overall service delivery.

Create cases with template-driven inspection/notification procedures. FundView Code Enforcement offers comprehensive case management, including notifications, inspections, and administration. FundView Code Enforcement, a web-based code enforcement system, manages all phases. You can create custom violation types using your own inspection and notification templates. Create cases with template-driven inspection/notification procedures. Integrated document processing for letters and notifications. All land-based FundView solutions can share property/contact masters. To support case history, attach images and notes.

Verint®, Case Management Professional™, is a cloud service that enables use cases for Citizen Engagement and CCaaS. Citizen Engagement Verint®, Case Management Professional™, automates customer/citizen interaction across assisted and self-service channels. This allows engagement across hundreds of city/local government services while maximising the opportunity for self service. The solution allows users to achieve a greater channel shift in the top 10 services based on volume and a higher percentage for service requests that are completed on time. CCaaS Verint®, Case Management Professional™, enhances the capabilities of CCaaS Desktops with intelligent scripting. Agents can log requests, resolve account queries and more from a single integrated desktop. The requests that are logged can be managed according to the SLAs. This application helps customers increase their First Contact Resolution (FCR).

Software for managing constituents tailored to your mission. This robust cloud-based platform enables you to foster significant connections with those you assist. CivicTrack simplifies case management more than ever before. It allows you to link constituents with essential services, deliver timely updates, and monitor all communications related to a case on a single dashboard. With CivicTrack, you can consolidate all contact information and interaction history in one accessible online repository, ensuring a comprehensive profile for each constituent. The platform also facilitates case tracking, email communications, and file storage seamlessly, maintaining a record of all actions and correspondence in one convenient location. Considering a switch from Excel or another service provider? We provide implementation support to guarantee a smooth and secure transfer of your data into CivicTrack. While the platform is user-friendly from the start, we also offer complimentary training for our users along with continuous support. Each user can enjoy permission-based access, along with a high level of customization to suit your specific requirements. Additionally, our customer service team is always ready to assist with any questions or challenges you may encounter while using the software.

Our platform serves as an essential resource for residents looking to manage utility bills, learn about waste collection schedules, tap into municipal services, or stay informed on local happenings. With Simplicity Analytics, you can gain valuable insights into how residents engage with your content, tracking metrics such as open rates, notification interactions, and subscriber statistics. You can efficiently gather, organize, and delegate improvement suggestions to the appropriate team members. These recommendations are sent directly to your private inbox, ensuring confidentiality. Additionally, you can gather feedback from the community using straightforward polls and surveys, allowing you to quickly gauge current concerns and topics that matter most to your residents. This comprehensive approach fosters better communication and engagement within the community.

Revize offers Citizen Engagement Web Applications that empower residents to engage actively with their local government and enhance their community involvement! Our approach to government design is unique, as we comprise a team with varied expertise collaborating to bring innovative ideas to life. Notably, Revize pioneered the implementation of responsive web design within the government sector. Effective communication is central to our process, and we begin with initial meetings to clarify client needs and set clear expectations, ensuring a smooth project journey without unexpected issues. Together, we craft a navigational structure that highlights key elements for easy access from the home page. To create a website that authentically represents your municipality, it is essential for us to gather comprehensive insights about your community. We invest time in thorough research, exploring your city's demographics, commercial areas, downtown attractions, parks, and other points of interest, ensuring every aspect is thoughtfully considered. This meticulous approach not only fosters a sense of ownership among residents but also strengthens the bond between the community and its leaders.

Intranet Quorum (IQ) stands out as the foremost tool for communication and process management in the public sector. It is utilized by 65% of the U.S. Congress, 50% of the nation's governors, and numerous federal, state, and local agencies across the entire country. Leidos Digital Solutions, Inc. has been a leader in citizen services technology for over three decades and takes pride in its reputation. Our focus on innovation, continuous investment in cutting-edge technologies, and unwavering commitment to exceptional customer service has solidified our reputation as a trusted partner to both elected officials and government entities nationwide. Serving over 100 clients, including federal, state, and local agencies, Leidos DSI proudly supports public sector operations from Hawaii to Maine and all areas in between. As we move forward, we remain dedicated to delivering innovative solutions backed by our extensive experience and reliability. Our partnership with government agencies reflects our understanding of their unique needs and our commitment to meeting them effectively.

OpenCities enables local governments, regardless of their size, to deliver streamlined digital interactions. Through its innovative and user-friendly website tools, OpenCities enhances governmental services from the initial website launch and well into the future. It creates an unparalleled user experience by making government information more accessible and effectively linking residents to the resources they require. The platform connects individuals with necessary information and services without necessitating an understanding of the intricate governmental structures or jargon. Users can benefit from a specially designed search engine tailored for government purposes, which simplifies complex terminology and helps locate the desired information effortlessly. It also facilitates organization-wide content creation through a low-code/no-code platform that offers flexible design options, along with various content templates and tools. Furthermore, with a straightforward subscription model based on population and minimal setup time for websites, OpenCities empowers local governments to enhance their digital customer experiences significantly. This ultimately leads to improved community engagement and satisfaction with local services.

The Elsinore Valley Municipal Water District has adopted Infor CloudSuite Financials to enhance its vital financial operations. Previously, the district struggled with its on-premises general ledger system, which did not provide the necessary support for effective decision-making. By leveraging the user-friendly interface, optimized workflows, and advanced analytics of CloudSuite Financials, EVMWD is now able to achieve greater financial and resource efficiencies. This transition enables the district to better manage essential processes such as project cost accounting and grant management, which are particularly important given their regular receipt of substantial grants. Additionally, moving to the cloud has opened doors to mobile functionalities, allowing for improved community interaction through features like planning and permitting, licensing, case management, and a dedicated citizen portal. Overall, this upgrade reflects a strategic investment in technology that will support the district's growing needs and enhance service delivery to the community.

When issues arise within your community, residents anticipate a swift solution. With iMSEnforce, the responsibility of reporting problems is entrusted to the citizens, empowering them to play an essential role in addressing violations as they occur. For Code Enforcement personnel, our platform provides the capability to swiftly capture and record violations right at the scene. Rather than waiting to return to the office to document confirmed issues, iMSEnforce enables officers to handle all reporting directly from their location. Officers can conveniently access their task lists, check their daily agendas, and devise an efficient route that guides them through their inspections. By utilizing the latest mobile technology, officers can initiate cases on-site and easily attach photos and notes, whether they are in the field or back at the office. This streamlined process not only enhances efficiency but also fosters a collaborative relationship between citizens and enforcement agencies.

Local governments often select AccessE11 as their preferred software solution to enhance interactions with residents and improve service delivery. This platform effectively manages the communication between citizens and their local authorities. With more than ten years of direct collaboration with municipalities, AccessE11 offers robust tools for managing service requests and fostering citizen relationships, automatically converting citizen inquiries into actionable insights. Featuring a collection of user-friendly web portals and a comprehensive workflow engine, AccessE11 simplifies the dialogue between municipal staff and the communities they support. Committed to working alongside a broad array of small to medium-sized municipal clients, AccessE11 leverages its extensive knowledge and best practices to provide superior service request management and boost citizen engagement, ensuring a higher quality of service overall.

Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.

Every CivicLive site is constructed using our user-friendly CivicLive content management system, which has been specifically designed to meet the unique requirements of governmental bodies and organizations. Built from the ground up, our CMS caters directly to the needs of various government entities. CivicLive websites collaborate with you to provide exceptional modern digital services for government. Featuring accessibility options and comprehensive content modules integrated into the system, our CMS ensures a superior user experience for all visitors. You'll appreciate the way our platform facilitates meaningful two-way communication between your governmental organization and the citizens it serves. Our training services are dedicated to equipping your team with the knowledge necessary to manage the distinct web experiences of each individual citizen. By utilizing our government website CMS, you can empower your personnel to effectively enhance citizen engagement, ultimately fostering a more connected community. This approach not only improves service delivery but also strengthens the relationship between government and constituents.

Comcate offers innovative software and services designed to accelerate the rollout of new initiatives, modernize outdated workflows, and assess performance metrics, all while enhancing the experience for both citizens and staff members. To achieve a successful implementation, it's essential to have more than just effective software; you require a knowledgeable partner who can seamlessly incorporate new tools into your team's everyday operations. Whether you are venturing into technology for the first time or transitioning from legacy systems, Comcate is here to assist you. Discover how Comcate's software optimizes the administration of Code Enforcement by guiding a case from initial documentation through investigations and inspections to final reporting. Additionally, their animal control software empowers you to make a significant impact, whether it's reuniting lost pets with their owners, educating the community, or aiding animals in distress, all while maximizing the use of your available resources. This comprehensive approach ensures that you can address various challenges effectively and improve community welfare.

Users can personalize their homepage to reflect their preferences, allowing them to quickly access the topics and features they find most relevant. It's essential to design content and a hierarchical structure that caters to various user demographics, such as residents, tourists, newcomers, parents, seniors, and many others. This inclusivity ensures that all audiences receive a consistent level of information and experience. Additionally, our applications support multiple languages to accommodate diverse community needs. The mobile application is designed to maintain your municipality's branding while being optimized for mobile devices, including elements like logos, colors, and coats of arms. We provide ongoing updates to the mobile app at no extra cost, ensuring it evolves alongside the needs of your community. The application will be accessible on both smartphones and tablets for users of Apple and Android devices. Furthermore, the app seamlessly integrates with your website to display the latest news and events, while also automatically pulling in content from your Facebook feeds to keep users informed. This comprehensive approach ensures that your citizens stay engaged and connected with their local government.

PSD CityWide Permits enables the comprehensive storage of all records related to a building permit within a single platform, which includes digital blueprints, payment details, applicant data, and property specifics. Inspectors can conveniently view their individualized task lists, track violation histories, access property documents, and review past inspection results. Users have the capability to retrieve information concerning property owners, addresses, roll numbers, assessed values, PIN numbers, zoning classifications, square footage, and current land use. Additionally, they can manage various fees associated with permits, including development charges and refundable fees. The system also provides the functionality to locate existing properties, applicants—whether they are property owners, builders, contractors, or designers—and details about the project, such as its status, application date, permit category, the timeline for permit issuance, construction type, and a comparison of current versus intended use. Furthermore, users can easily access pertinent financial details related to permit fees and development charges, enhancing the efficiency of the permitting process. Such a centralized approach streamlines the management of building permits significantly.

The time it takes to obtain permits has never been longer, but we are here to assist you; discover the benefits of equipping local permitting experts with top-notch software. Our solution offers a comprehensive overview of the permitting journey, enabling you to track review durations and ensuring you never overlook a deadline. Whether you are embarking on a mixed-use project in a new location or developing a single-family home in your neighborhood, we provide the ideal tools to make it happen. Collaborate seamlessly with your entire team to submit an application that achieves approval on the first attempt. With just one click, your application is sent straight to city reviewers, eliminating the frustration of navigating government websites and avoiding clerical mistakes. Our platform serves as a unified source of truth for all your projects, keeping you informed of any changes in review status and transforming comment letters into actionable insights. Pulley, a startup located in San Francisco, is dedicated to accelerating permit processes with its specialized software and has successfully secured $4.4 million to advance this mission. By leveraging technology, we aim to revolutionize the way permits are managed, improving efficiency for everyone involved.

Government Cloud Plus is crafted to fulfill the security requirements of various U.S. entities, including federal, state, and local agencies, as well as government contractors and federally funded research and development centers (FFRDCs), allowing organizations to concentrate on their primary objectives — the mission at hand. It enhances customer satisfaction and boosts employee productivity by providing user-friendly business applications tailored for federal, state, and local agencies, along with aerospace and defense sectors. The program incorporates comprehensive security monitoring and remediation strategies that comply with FedRAMP and DoD standards, which includes annual evaluations by third-party assessors (3PAO) to ensure robust security controls are in place. Additionally, users can access our proficient U.S. citizen support team for prompt and expert assistance regarding how-to inquiries, technical challenges, or code troubleshooting. This commitment to support and security helps organizations operate more efficiently and effectively in their respective missions.

GovPilot, a cloud-based government management platform, is innovative. GovPilot allows governments to ditch paper processes and embrace digital automation, increasing productivity and efficiency. GovPilot eliminates fragmentation by integrating all departments and centralizing all data in one platform. It can be customized to meet the needs of any government, department, or employee.