Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
Learn more
Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
Learn more
Friday
Friday is an automation platform powered by AI that transforms natural language instructions into operational systems that function continuously, managing complex tasks, monitoring, analysis, notifications, and reports autonomously without the need for manual re-prompting or technical setup. Rather than providing isolated transactional responses, Friday divides your overarching objectives into coordinated agents that collect contextual information, monitor for changes, execute actions across various tools—including email, calendars, Slack, Notion, GitHub, CSV files, and web research—and produce tangible outputs such as summaries, updates, reminders, alerts, or organized reports based on a schedule or in reaction to specific events. Users simply articulate their requirements in everyday language, and Friday responds by asking relevant clarifying questions when needed, formulating a comprehensive plan, creating the automation, and ensuring its ongoing operation while keeping users informed only when critical decisions arise. This seamless integration allows for a more efficient workflow, enabling users to focus on higher-level tasks while Friday takes care of the details.
Learn more
FridayGPT
Utilize ChatGPT seamlessly within any application or website without interrupting your workflow. FridayGPT enhances your experience by removing the hassle of login wait times and providing a convenient shortcut for instant access. In addition to this, it includes useful features like Quick Actions and access to GPT-4, all at a significantly lower cost. Your safety is a priority with FridayGPT, ensuring that your personal data remains secure and your messages are transmitted directly to OpenAI, maintaining end-to-end encryption for maximum privacy. This innovative tool not only streamlines your access to advanced AI but also prioritizes your security while doing so.
Learn more