Fresa XPress Reviews

Summary: Good, needs to work on relocation company needs.

Positive: Looks good, easy to Navigate. I do not have more to comment.

Negative: Looks good, but the data what need to be seen is not relevant on some pages.
Like - RMLDOM- is domestic job and has only Airline details.
When Invoice -Client name does not show on any page.

Summary: Fresa XPress is a lightweight and cost-effective ERP solution designed for small and mid-sized freight forwarding businesses. It provides essential freight management features, including shipment tracking, documentation, and invoicing, all within a user-friendly and cloud-based platform.

Positive: Cloud-Based Access – Enables real-time data updates and remote accessibility.
User-Friendly Interface – Simple and easy to navigate, even for beginners.

Negative: Limited Features – Lacks some advanced functionalities available in Fresa Gold.
Customization Restrictions – Fewer options to modify reports, workflows, and dashboard layouts.

Summary: Fast processing, user-friendly, cloud-based, real-time tracking, automated invoicing, seamless integration, secure, customizable reports, multi-user access, efficient workflow

Positive: Fast processing, user-friendly, cloud-based, real-time tracking, automated invoicing, seamless integration, secure, customizable reports, multi-user access, efficient workflow, scalable, responsive support, intuitive interface, cost-effective, role-based access, structured navigation, reliable, accurate billing, and compliance-friendly.

Negative: Limited customization, report flexibility, mobile app features, offline access, integration complexity, occasional lag, UI improvements, learning curve, bulk data processing, system downtime, delayed support, navigation issues, role-based access limits, manual adjustments, alert customization, update frequency, workflow restrictions, feature gaps, security settings, and analytics depth.

Summary: Interface and detailing in the software is more than we expected. Support team is readily available and always willing to help.

Positive: Interface and detailing in the software is more than we expected. Support team is readily available and always willing to help.

Negative: There is nothing in specific that is not liked, every software has its own challenges, we just need to learn to overcome them.

Summary: The customizable reporting tools provide deep insights, enabling data-driven decisions.
The integration of accounting, documentation, and compliance processes has simplified operations significantly.
The support team is always approachable, prompt, and proactive in resolving any issues.

Positive: Fresa's platform is intuitive and easy to use, allowing both new and experienced team members to adapt quickly.
The automation features have minimized manual tasks, reducing errors and saving valuable time.
Notifications and updates keep us and our clients informed, enhancing communication and transparency.

Negative: N/A.

Summary: The automation features have minimized manual tasks, reducing errors and saving valuable time.
Notifications and updates keep us and our clients informed, enhancing communication and transparency.
The customizable reporting tools provide deep insights, enabling data-driven decisions.
The integration of accounting, documentation, and compliance processes has simplified operations significantly.

Positive: We are using this software for out complete management of company, including freight, HR and Account management. It has been great experience with the team and software.

Negative: N/A.

Summary: Suited for businesses of all sizes, from small startups to multinational logistics companies, adapting as operations grow.

Positive: User-friendly, customizable, and designed for logistics, simplifying operations with features like automated workflows, real-time tracking, and financial integrations

Negative: Provide detailed expense tracking per shipment, helping companies control and analyze profitability

Provide more self-paced learning modules or interactive tutorials for quicker user onboarding.

Summary: Fresa Gold's automation features have significantly reduced manual work and improved efficiency in our operations.

Positive: Fresa Gold's automation features have significantly reduced manual work and improved efficiency in our operations. Fresa Gold's user-friendly interface makes managing logistics operations seamless. We were able to streamline our processes with minimal training.

Negative: Fresa Gold's user-friendly interface makes managing logistics operations seamless. We were able to streamline our processes with minimal training.

Summary: One of the standout features of Fresa Gold is its high level of customization. The software allows users to adapt modules and workflows according to their specific needs, providing flexibility that’s essential for companies with unique operational requirements or in niche markets

Positive: Fresa Gold excels in delivering a streamlined approach to freight management. Its all-in-one platform brings together critical functions, from documentation and invoicing to customs EDI, simplifying complex logistics workflows and enhancing productivity for freight forwarders and logistics professionals.

Negative: nothing... very user friendly software. Fresa Gold’s real-time reporting tools are invaluable for decision-making.

Summary: Easy to navigate, with intuitive interfaces that make them accessible to users with varying levels of technical expertise.

Positive: Fresa are designed with an intuitive, easy-to-navigate interface. Users, especially those without deep technical expertise, find it easy to get started and perform tasks efficiently.
3. Automation and Time Savings

Negative: Fresa allows some customization but may not offer the flexibility required by all users, especially those with unique needs in their logistics processes. This limits how much users can tailor the system to their specific workflows.

Summary: The integration of multiple features such as financial management, CRM, job costing, and comprehensive reporting into a single system is particularly remarkable. It allows us to have full control and visibility over the entire shipment process, from the initial inquiry to the final delivery. The system also provides real-time updates and analytics, enabling us to make quicker, data-driven decisions.

Positive: Fresa Gold is its all-in-one solution designed specifically for freight forwarding and logistics companies. The platform excels in offering an intuitive and user-friendly interface, which significantly reduces the learning curve for new users. Its ability to automate critical tasks like documentation, invoicing, and shipment tracking has made a noticeable improvement in our operational efficiency.

Negative: At times, the system can be slower when handling larger datasets or during peak usage hours. Optimizing the performance, particularly when generating reports or processing bulk data, would make a big difference in efficiency.

Summary: Users appreciate the customer support provided by Fresa Gold. The responsive support team is available to assist users with any questions or issues they may encounter, ensuring a positive experience and timely resolution of problems.

Positive: Many users find Fresa Gold to have a user-friendly interface that is easy to navigate and use. The intuitive design and layout make it accessible for users with varying levels of technical expertise, reducing the learning curve for new users.

Negative: Fresa Gold provides customization options that allow users to tailor the software to their specific business needs. This flexibility enables companies to adapt the software to their unique workflows and requirements, enhancing its usability and effectiveness.

Summary: Your company's ability to understand our specific needs and tailor solutions accordingly have been instrumental in enhancing our services provided by Fresa Technologies have proven to be robust, scalable, and have seamlessly integrated into our existing systems.

Positive: The innovative approach and dedication to excellence exhibited by your team have exceeded our expectations.

Negative: We want to acknowledge the exceptional commitment, expertise, and professionalism demonstrated by your team.

Summary: Overall, I appreciate the efforts of your team and the positive experience I had. To further enhance your customer service, I suggest focusing on reducing wait times and improving the accuracy of reference numbers in follow-up communications.

Positive: Excellent.. Firstly, I want to express my gratitude for the prompt response I received when I reached out for assistance. It's evident that your team values customer satisfaction and strives to address issues efficiently.

Negative: Nothing. Great job! Your hard work and dedication really paid off. I'm impressed with the Fresa support team and they given timely responses. Really appreciated to your and your team.

Summary: Fresa is an amazing software & team with full support even after office hours also.

Am very thankful to Abarna for her valuable support.

Positive: Immediate response after creating a ticket from Fresa support team.
Especially the team member Abarna. She is always here for my all queries supporting me with solution within seconds
so I didn't get stuck in my work. It's a great time with her while using this Fresa software.

Negative: Sometimes the software logs out automatically. I think this is the only one matter I didn't like in this one. No other problems found.