• Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Efficient Logistics Management with Room for Improvement

    Date: May 19 2025

    Summary: Its user-friendly interface and responsive customer support enhance the overall experience.

    Positive: Fresa effectively integrates operations, accounting, and documentation, streamlining logistics management in one platform.

    Negative: Fresa could improve its reporting module by providing more customizable templates and advanced data filtering options. Additionally, optimizing the system speed during peak usage would enhance overall performance.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    Thanks for your kind feedback.
  • Name: Anonymous (Verified)
    Job Title: Accountant
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fresa offers a seamless and efficient platform for freight forwarding operations.

    Date: May 13 2025

    Summary: Fresa XPress is a convenient and efficient tool for handling basic freight tasks quickly. While it covers essential functions well, adding more advanced features and customization options would make it even more powerful for daily operations.

    Positive: Fresa XPress is fast, intuitive, and ideal for quick job entries and task updates. Its simplified design helps users complete daily operations efficiently with minimal training.

    Negative: Fresa XPress could be improved by adding more advanced features available in the full version, such as detailed reporting and better search/filter options. Enhanced customization would also benefit frequent users.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    We will continue improving features and flexibility for users.
  • Name: Anonymous (Verified)
    Job Title: Operations head
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Enhancing Customer Satisfaction: A Review of Our Service Excellence

    Date: Apr 19 2025

    Summary: Fresa XPress stands out as a reliable and efficient solution for freight forwarding and logistics management. Its user-friendly design, comprehensive features, and responsive customer support make it a valuable tool for streamlining operations.

    Positive: User-Friendly Interface Users appreciate the intuitive and easy-to-navigate interface, which simplifies daily tasks and reduces the learning curve for new users. ​

    Negative: Users have noted that the reporting features, particularly in financial MIS reporting, could be more robust and customizable. Some reports contain unwanted columns, and the response to change or add features is lacking.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    Thank you for your feedback.
  • Name: Anonymous (Verified)
    Job Title: Accounts
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The built-in document management system makes it easy to store, retrieve, and share shipping documents quickly.

    Date: Apr 14 2025

    Summary: The job-wise cost and profit tracking feature gives clear visibility on financial performance per shipment.

    Positive: The built-in document management system makes it easy to store, retrieve, and share shipping documents quickly.

    Negative: The search function could be more intelligent with filters or keyword suggestions to find jobs or invoices faster.

    Some screens require too many clicks to complete simple tasks—streamlining workflows would improve user efficiency.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    Thank you for your feedback that Fresa Gold helps manage documents efficiently
  • Name: Anonymous (Verified)
    Job Title: Finance manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good support

    Date: Mar 22 2025

    Summary: Fresa XPress is a lightweight and cost-effective ERP solution designed for small and mid-sized freight forwarding businesses. It provides essential freight management features, including shipment tracking, documentation, and invoicing, all within a user-friendly and cloud-based platform.

    Positive: Cloud-Based Access – Enables real-time data updates and remote accessibility.
    User-Friendly Interface – Simple and easy to navigate, even for beginners.

    Negative: Limited Features – Lacks some advanced functionalities available in Fresa Gold.
    Customization Restrictions – Fewer options to modify reports, workflows, and dashboard layouts.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    Thanks for your kind feedback
  • Name: Anonymous (Verified)
    Job Title: Accounting
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simplifies invoicing, billing, and reconciliation.

    Date: Mar 22 2025

    Summary: Fast processing, user-friendly, cloud-based, real-time tracking, automated invoicing, seamless integration, secure, customizable reports, multi-user access, efficient workflow

    Positive: Fast processing, user-friendly, cloud-based, real-time tracking, automated invoicing, seamless integration, secure, customizable reports, multi-user access, efficient workflow, scalable, responsive support, intuitive interface, cost-effective, role-based access, structured navigation, reliable, accurate billing, and compliance-friendly.

    Negative: Limited customization, report flexibility, mobile app features, offline access, integration complexity, occasional lag, UI improvements, learning curve, bulk data processing, system downtime, delayed support, navigation issues, role-based access limits, manual adjustments, alert customization, update frequency, workflow restrictions, feature gaps, security settings, and analytics depth.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    Thanks for your kind feedback
  • Name: Vikas S.
    Job Title: Director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good support

    Date: Feb 28 2025

    Summary: Interface and detailing in the software is more than we expected. Support team is readily available and always willing to help.

    Positive: Interface and detailing in the software is more than we expected. Support team is readily available and always willing to help.

    Negative: There is nothing in specific that is not liked, every software has its own challenges, we just need to learn to overcome them.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    Thank you for your honest feedback, we are glad you’re happy with Fresa Gold interface and our responsive support team
  • Name: Anonymous (Verified)
    Job Title: Accountant
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fresa adapts well to the specific needs of our business, offering customization options for different operational requirements

    Edited: Apr 09 2025

    Summary: The customizable reporting tools provide deep insights, enabling data-driven decisions.
    The integration of accounting, documentation, and compliance processes has simplified operations significantly.
    The support team is always approachable, prompt, and proactive in resolving any issues.

    Positive: Fresa's platform is intuitive and easy to use, allowing both new and experienced team members to adapt quickly.
    The automation features have minimized manual tasks, reducing errors and saving valuable time.
    Notifications and updates keep us and our clients informed, enhancing communication and transparency.

    Negative: N/A.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    Thanks for your feedback
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    GREAT SOFTWARE FOR LOGISTICS

    Date: Jan 16 2025

    Summary: The automation features have minimized manual tasks, reducing errors and saving valuable time.
    Notifications and updates keep us and our clients informed, enhancing communication and transparency.
    The customizable reporting tools provide deep insights, enabling data-driven decisions.
    The integration of accounting, documentation, and compliance processes has simplified operations significantly.

    Positive: We are using this software for out complete management of company, including freight, HR and Account management. It has been great experience with the team and software.

    Negative: N/A.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    We appreciate your feedback and are happy Fresa Gold is supporting smooth and efficient management of your operations
  • Name: Anonymous (Verified)
    Job Title: Accounts Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Minimizes the learning curve for teams, ensuring quick adoption and productivity

    Date: Dec 18 2024

    Summary: Suited for businesses of all sizes, from small startups to multinational logistics companies, adapting as operations grow.

    Positive: User-friendly, customizable, and designed for logistics, simplifying operations with features like automated workflows, real-time tracking, and financial integrations

    Negative: Provide detailed expense tracking per shipment, helping companies control and analyze profitability

    Provide more self-paced learning modules or interactive tutorials for quicker user onboarding.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    Thank you for your feedback.
  • Name: Anonymous (Verified)
    Job Title: Operation
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Support from fresa

    Date: Dec 04 2024

    Summary: Fresa Gold's automation features have significantly reduced manual work and improved efficiency in our operations.

    Positive: Fresa Gold's automation features have significantly reduced manual work and improved efficiency in our operations. Fresa Gold's user-friendly interface makes managing logistics operations seamless. We were able to streamline our processes with minimal training.

    Negative: Fresa Gold's user-friendly interface makes managing logistics operations seamless. We were able to streamline our processes with minimal training.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    We will continue enhancing the system to further improve efficiency and ease of use
  • Name: Anonymous (Verified)
    Job Title: Operation
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fresa gold experience

    Date: Nov 14 2024

    Summary: One of the standout features of Fresa Gold is its high level of customization. The software allows users to adapt modules and workflows according to their specific needs, providing flexibility that’s essential for companies with unique operational requirements or in niche markets

    Positive: Fresa Gold excels in delivering a streamlined approach to freight management. Its all-in-one platform brings together critical functions, from documentation and invoicing to customs EDI, simplifying complex logistics workflows and enhancing productivity for freight forwarders and logistics professionals.

    Negative: nothing... very user friendly software. Fresa Gold’s real-time reporting tools are invaluable for decision-making.

    Read More...
    Fresa XPress Company Response
    Date: Sep 09 2025
    We will continue working to provide flexible and user friendly solutions for all our users.
  • Name: Hajra H.
    Job Title: Operation
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The user interface is clean and simple, making it accessible even for those with minimal technical knowledge. New users can get up to speed quickly.

    Date: Nov 06 2024

    Summary: Easy to navigate, with intuitive interfaces that make them accessible to users with varying levels of technical expertise.

    Positive: Fresa are designed with an intuitive, easy-to-navigate interface. Users, especially those without deep technical expertise, find it easy to get started and perform tasks efficiently.
    3. Automation and Time Savings

    Negative: Fresa allows some customization but may not offer the flexibility required by all users, especially those with unique needs in their logistics processes. This limits how much users can tailor the system to their specific workflows.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Accounts
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Most impressive aspect of Fresa Gold

    Date: Sep 06 2024

    Summary: The integration of multiple features such as financial management, CRM, job costing, and comprehensive reporting into a single system is particularly remarkable. It allows us to have full control and visibility over the entire shipment process, from the initial inquiry to the final delivery. The system also provides real-time updates and analytics, enabling us to make quicker, data-driven decisions.

    Positive: Fresa Gold is its all-in-one solution designed specifically for freight forwarding and logistics companies. The platform excels in offering an intuitive and user-friendly interface, which significantly reduces the learning curve for new users. Its ability to automate critical tasks like documentation, invoicing, and shipment tracking has made a noticeable improvement in our operational efficiency.

    Negative: At times, the system can be slower when handling larger datasets or during peak usage hours. Optimizing the performance, particularly when generating reports or processing bulk data, would make a big difference in efficiency.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Accounts
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    User-Friendly Interface

    Date: May 22 2024

    Summary: Users appreciate the customer support provided by Fresa Gold. The responsive support team is available to assist users with any questions or issues they may encounter, ensuring a positive experience and timely resolution of problems.

    Positive: Many users find Fresa Gold to have a user-friendly interface that is easy to navigate and use. The intuitive design and layout make it accessible for users with varying levels of technical expertise, reducing the learning curve for new users.

    Negative: Fresa Gold provides customization options that allow users to tailor the software to their specific business needs. This flexibility enables companies to adapt the software to their unique workflows and requirements, enhancing its usability and effectiveness.

    Read More...