Frame AI Description

The Voice of Customer engine is a tool that drives company-wide action. This tool was created for CX leaders who are focused on measurable impact, not survey results. An Early Warning System. Act now while it is still relevant. Data can be used to identify customers, cases, and themes that need your attention. Identify the problems before they become problems. Stop chasing lagging indicators. Move beyond anecdotes and evidence. All customers are eligible to provide feedback, not just those who responded to your survey. You can support priorities with data by using executive and cross-functional reporting. You can choose between always-on and quarterly VoC across any combination of channels. Automated theme detection and impact assessment. Translate qualitative comments into quantitative proof points. Identify repeatable wins and areas for improvement. Plan for resourcing, improve operations, and support peers with hard data. Reduce reporting overhead so that you can focus on customers.

Pricing

Free Trial:
Yes

Integrations

API:
Yes, Frame AI has an API

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Frame AI
Year Founded:
2016
Headquarters:
United States
Website:
frame.ai/

Media

Frame AI Screenshot 1
Recommended Products
Shift, the browser that merges all of your web apps into one powerful window. Icon
Shift, the browser that merges all of your web apps into one powerful window.

Your power browser.

Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Connect all of your Gmail, Outlook, and Office 365 accounts and manage everything from one centralized window. Build out your Shift browser with apps that integrate seamlessly so you have ultra-fast access to all the tools you use to stream, shop, work, browse, and stay connected. Shift brings it all together.
Try for Free

Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

Frame AI Features and Options

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Frame AI Lists

Frame AI User Reviews

Write a Review
  • Previous
  • Next