Fluent Description
Fluent serves as a voice-activated control interface for both Windows 10 and 11. Users can either speak or type a command that outlines their desired result, and Fluent utilizes the same accessibility framework relied upon by screen readers to analyze the window, determine the necessary actions, and interact with the controls directly. This approach eliminates the need for screenshots, pixel guessing, or specific plugins for different applications, allowing it to operate seamlessly with software it has never encountered before.
The speech recognition feature is processed locally on the device, and any potentially harmful actions prompt for confirmation before proceeding. Additionally, all executed actions are meticulously logged in an append-only, hash-linked audit trail, enabling administrators to accurately trace all activities that took place.
Designed specifically for individuals who face challenges using traditional input methods—such as those with repetitive strain injuries, tremors, visual impairments, or restricted hand mobility—Fluent also caters to regulated environments where sensitive screen data must remain confined to the machine. Furthermore, it ensures that speech commands, dictation, text-to-speech functionalities, hotkeys, and accessible navigation remain operational regardless of the licensing situation, with a 30-day trial available for users to evaluate its capabilities. This innovative tool aims to enhance productivity and accessibility for a diverse range of users.
Fluent Alternatives
Contact center QA teams evaluate 1 to 5% of calls manually. QEval eliminates that bottleneck by applying AI speech analytics and automated scoring to 100% of interactions across voice, chat, and email, using a classification engine trained on 138M+ real conversations.
Capabilities span quality monitoring, compliance detection for PCI, HIPAA, and GDPR at 98% accuracy, sentiment analysis, keyword identification, agent coaching workflows, performance gamification, and predictive analytics across 110+ configurable dashboards. Quality scoring runs at 94% accuracy with zero manual intervention.
Deployment takes 30 days. Industry standard is 90 to 120. No disruption to live operations. Etech Global Services built QEval from two decades of running Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA leaders and operations teams scaling coverage without adding headcount.
QEval also provides call recording management, screen capture, custom evaluation forms, calibration tools for QA consistency, root cause analysis, trend identification, and automated alert systems for compliance breaches. The voice of customer module tracks customer sentiment across touchpoints to identify service gaps and training opportunities. Real-time monitoring lets supervisors intervene during live interactions. Role-based access controls, audit trails, and data encryption ensure enterprise-grade security. QEval supports multi-site and multilingual contact center environments with centralized reporting across locations.
API integrations connect QEval with existing CRM, telephony, and workforce management systems. Automated report scheduling delivers insights to stakeholders without manual effort.
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An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
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Vocola 3
Windows Speech Recognition (WSR) performs effectively in applications that are compatible with it, such as MS Word, Outlook, and PowerPoint, allowing for seamless dictation where text is inserted directly into documents and commands like "Delete hedgehog" target specific text. However, in applications that are not optimized for WSR, including MS Excel, Gmail, and various programming environments, dictation struggles, as the spoken words do not integrate into the document text, and commands lack the capability to refer to existing document content. Vocola addresses these limitations by enabling direct dictation in WSR-unfriendly applications and facilitating the correction and alteration of the most recently spoken phrase. Both Vocola and WSR utilize the same speech profile, meaning that any enhancements from training, corrections, or adjustments to the speech dictionary will improve dictation capabilities in both systems equally. Unfortunately, on the Vista operating system, dictation in non-friendly applications is particularly problematic, as every spoken command triggers the correction panel, rendering the feature nearly ineffective. Overall, while WSR is beneficial for compatible applications, the experience can be significantly hindered when trying to use it in others.
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Speech Recognition Cloud
Speech Recognition Cloud is an application designed for Windows that utilizes cloud technology to provide real-time speech recognition and dictation capabilities. It seamlessly transforms spoken words into text, directly inputting them at the cursor across a variety of applications, including Word, Outlook, and web browsers. This tool features automatic punctuation and accepts spoken commands for formatting, such as creating new lines, paragraphs, and lists. Users can also customize their experience with configurable hotkeys, hold-to-talk options, and personalized vocabulary with text expansion capabilities. Since the processing is cloud-based, individuals can use it on standard computers without the need for advanced hardware. Additionally, there is a Medical edition available that caters specifically to the clinical terminology required for healthcare documentation. To utilize this application, an active internet connection is necessary, ensuring that users benefit from the latest features and updates.
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Pricing
Pricing Starts At:
$20/month/user
Pricing Information:
Fluent Individual - $20 per user, per month. Unlimited agent tasks, hosted planning (no API key of your own), 2 devices.
Fluent Pro - $50 per user, per month. The advanced planning model, 3 devices, priority support.
Fluent Enterprise - $99 per seat, per month. On-device HIPAA mode, verifiable audit exports, managed policy and offline install, 5 devices per seat.
30-day free trial, card required. Cancel in one click.
Fluent is an assistive device, so a lapsed subscription degrades it and never locks the machine. Speech, dictation, text-to-speech, hotkeys and accessibility navigation all run on your own computer and stay free forever - no card, no expiry. Only agent tasks are metered, and the allowance is never zero: an unpaid install keeps five a day, which is enough to fix a card by voice.
Fluent Pro - $50 per user, per month. The advanced planning model, 3 devices, priority support.
Fluent Enterprise - $99 per seat, per month. On-device HIPAA mode, verifiable audit exports, managed policy and offline install, 5 devices per seat.
30-day free trial, card required. Cancel in one click.
Fluent is an assistive device, so a lapsed subscription degrades it and never locks the machine. Speech, dictation, text-to-speech, hotkeys and accessibility navigation all run on your own computer and stay free forever - no card, no expiry. Only agent tasks are metered, and the allowance is never zero: an unpaid install keeps five a day, which is enough to fix a card by voice.
Free Version:
Yes
Free Trial:
Yes
Integrations
Company Details
Company:
Fluent For All, Inc.
Year Founded:
2026
Headquarters:
United States
Website:
www.fluentforall.com
Media
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Product Details
Platforms
Windows
On-Premises
Types of Training
Training Docs
Customer Support
Online Support
Fluent Features and Options
Speech Recognition Software
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
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