• Name: Kristin C.
    Job Title: Caregiver
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome app

    Date: May 01 2019

    Summary: Great app
    Never had any problems yet will keep using for a long time I'm sure

    Positive: It helps me keep track of my memberships overall a awesome application

    Negative: Nothing so far that I can think of it's great!!!!!

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  • Name: Amanda K.
    Job Title: Daycare Provider
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic!

    Date: May 01 2019

    Summary: Awesome! Great savings! Glad they send me alerts via text that I have savings to use. They also send me discounts to get me to go to the resteraunt again.

    Positive: Easy to use and gives great discounts! I love how it texts me to let me know there are savings to be had!

    Negative: Wish there was just something to scan at the resteraunt instead of giving them my phone number.

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  • Name: Emily C.
    Job Title: Personal trainer
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Deals

    Date: May 01 2019

    Summary: Overall, I love that Style Encore uses this tool to promote their business and help their loyal customers save money!

    Positive: I love being sent deals from my favorite stores through 5 Stars, plus it’s great that they track everything through my phone number!

    Negative: Not easy to track how many points you have without going into the store!

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  • Name: Tracey P.
    Job Title: Operations Specialist
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Hassle-free

    Date: May 01 2019

    Summary: Overall, it has been extremely easy for me to earn points using this system.

    Positive: Very easy to get points (just enter your phone number, and the cashier does the rest)

    Negative: Bonuses are usually for places I wouldn’t visit, which I find a little bit redundant.

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  • Name: Jasmine K.
    Job Title: Student
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Totally Recommend

    Date: May 01 2019

    Summary: I really enjoy using Five Stars because it is useful and very environmentally safe. I wish more stores use the Five Stars program.

    Positive: I like this because inatead of using paper stamp cards you just need to input your phone number. Even if you forget a stamp card, you can still get points. Also, there are different rewards for different amount of points which is very useful.

    Negative: Others can use your reward if they know your phone number.

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  • Name: Dave M.
    Job Title: N/a
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Five stars is super easy and has a no brainer interface

    Date: May 01 2019

    Summary: Love five stars and it gives me great excuses to go to places I already like going to

    Positive: The ability to get easily discounts and updates from local places. Don’t need a card or an app. Easy to navigate screens and everything is strait forward

    Negative: Sometimes when it shows discounts from other places close by it doesn’t really register in the phone when I select them and try to visit

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  • Name: Kylie H.
    Job Title: Customer Service
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    LOVE!!!

    Date: Apr 30 2019

    Summary: I love this system! I have multiple fivestars at a bunch of places, and it’s AWESOME!!! I love building up my points and getting so many goodies😊 I’ve never had a problem with it!

    Positive: Easy to use! All you do is tap in your phone number! It keeps track of your points, and builds up so you can get discounts or free items wherever your fivestar rewards are!

    Negative: No cons here, everything about it is great! So easy to use!

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  • Name: Daniel W.
    Job Title: VP
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Super easy

    Date: Apr 30 2019

    Summary: Top notch app that makes tracking my purchases at local restaurants really easy.

    Positive: I love Fivestars because it takes no time to use - just a phone # - and I get freebies from the places I love to go. I’ve tried a few new places as well because I heard about them on Fivestars

    Negative: Not everyplace is signed up ... I wish they were.

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  • Name: Marilyn L.
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fivestars = AMAZING

    Date: Apr 30 2019

    Summary: I love using Fivestars because you save quite a bit of money.

    Positive: I like how Fivestars allows users to check-in and earn points so that they can use the points to get free products.
    Also, the promotions (e.g. BOGO) are very useful if you’re on a tight budget.
    Fivestars is also very easy to use because it can detect what locations use Fivestars and what they are offering as promotions.

    Negative: Sometimes, it takes a while to get points because you need to be frequent user to be able to reach the redemptions.

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  • Name: Daron M.
    Job Title: Volunteer
    Length of product use: Free Trial
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful App!

    Date: Apr 30 2019

    Summary: I would highly recommend to a friend because of the ease of use, great rewards, and the needed push to go out into the community.

    Positive: Ease of use
    Friendly interface
    Great customer support

    Negative: wish there were more opportunities to use the app

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  • Name: Danielle L.
    Job Title: HR
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Reward Earning Program

    Date: Apr 30 2019

    Summary: It’s a great reward earning program. So easy to use, just type in your phone number at checkout. It’s exciting earning your way towards discounts and bonuses at places I’m already shopping. Occasionally I’ll even receive surprise discounts.

    Positive: Super easy to use.
    The app is easy to navigate and not muddled with a bunch of useless stuff.
    Great earning rewards at places I’m already shopping.
    Never receive an annoying amount of notifications.

    Negative: Wish there were more places that used it but we do live in a small town so this could vary depending on location.

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  • Name: Maya D.
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 30 2019

    Summary: It’s quality app and helps me use my rewards to my favorite juice bars and everything.

    Positive: I love how easy the app lets you get rewards to the places you go to daily. It makes it easy to find out information of stores and everything near you.

    Negative: I loved everything about it, there is nothing I didn’t like.

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  • Name: Mandy H.
    Job Title: Teacher
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great way to track points

    Date: Apr 30 2019

    Summary: Tells you how far you are until your next reward. This rewards method is easy to use

    Positive: Tracks by your phone number, not email. Can track more detail through the app. Sends text coupons.

    Negative: I cant think of any cons................................

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  • Name: Phyllis L.
    Job Title: Student
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Product

    Date: Apr 30 2019

    Summary: Very good, it's great that many stores use it! It's fast and convenient and easy to use.

    Positive: Simple and clean platform. It is very easy to use and the design is excellent. I really like that you don't have to make an account and everything is simply linked to your phone number.

    Negative: It's hard to track your points and rewards, and typing in your phone number can be a hassle at times.

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  • Name: Alla P.
    Job Title: Homemaker
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing

    Date: Apr 30 2019

    Summary: Love yummy poke ! It’s one of my favs. And five star makes it easy to use the coupons so I can eat at my favorite places .

    Positive: I love getting discount coupons to all my favorite places ! Thank you .

    Negative: I really don’t have any ! It works fine . Never had any issues . The promo codes always work . I appreciate the service

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