Findjoo Description

Findjoo is an all-in one software solution for managing memberships and customers of clubs, nonprofits, clubs, and fitness facilities. Findjoo is a fully integrated suite designed to help businesses manage their customers and members effectively. It includes powerful features such as event scheduling and point of sale, online payment processing, client management and credit card processing, reservations management and management, sales reporting, event ticketing and dues management. You can create a more memorable customer experience that will build long-lasting loyalty by leveraging Findjoo.

Pricing

Pricing Starts At:
$50.00/month
Pricing Information:
Monthly subscription with no limits and no setup fees.
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Findjoo has an API

Reviews - 5 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Findjoo
Year Founded:
2012
Headquarters:
Canada
Website:
www.findjoo.com
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
In Person
Videos
Customer Support
Phone Support
Online

Findjoo Features and Options

Membership Management Software

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Association Management Software

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Club Management Software

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Fitness Software

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Event Management Software

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Donation Management Software

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management

Nonprofit Software

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Findjoo User Reviews

Write a Review
  • Name: Jackie F.
    Job Title: Owner/operator
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Versitile and responsive

    Date: Sep 20 2021

    Summary: I have had a wonderful experience with Findjoo. That were such a great find! They are the only company that provided EVERYTHING I needed in a CRM.

    Positive: Findjoo has a wide range of capabilities! It was the only product I found that met all of my needs in one. The support team has been very helpful and responsive to all of my questions and needs. Most things are figured out within 24 hours. Some of the more complicated requests/concerns Ive had took longer, but the team remained in touch on the progress throughout.

    Negative: Some of the features are a bit "clunky" and are lacking in design. This my be more a result of my limited computer knowledge, and may be more adaptable if you have more know-how.

    Read More...
  • Name: Lynn H.
    Job Title: Chair
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Everything in one place

    Date: Sep 16 2021

    Summary: Very happy. We implemented almost everything at once and leaned heavily on the free support. Our support person Christian was patient, helpful and it was great to deal with the same person again and again, real timesaver.

    Positive: When I took over as chair of the board of The Mahone Bay Centre, we were renting rooms, hosting events and selling memberships with pieces of paper and a file cabinet for our database. I did a lot of research and Findjoo hit the mark. Solutions for all types of events and rentals, website and payment integration. Communication is integrated and largely automated. Makes our small organization look professional and helps our small staff perform beyond their number.

    Negative: Software is updated regular which occasionally causes glitches - ultimately improves things though.

    Read More...
  • Name: Will P.
    Job Title: President, 2019-2021
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Findjoo is a major gift in the life of our organization

    Date: Sep 13 2021

    Summary: I highly recommend Findjoo! Christian and his team are amazing! They work hard, are readily available to us, and are client concerned focused. One more example of this would be around my own knowledge of setting up a communications email blast for the organization. We have several VPs who need to send out blasts and Christian met with me, video recorded a tutorial, and shared with my leadership through the video. We can easily each set up our email blast communications now without each of us spending more 1:1 time to do so. The Findjoo team is really incredible and works hard on our behalf!

    Positive: Findjoo personnel are highly responsive and help us with any troubleshooting or innovations we wish to pursue. Our past membership database was always problematic and caused us a loss in membership. Now, with Findjoo, we have doubled our membership and it stays strong due to ease of renewal, membership communications, membership voting processes. There is so much we can do with Findjoo! It really is a great product!

    Negative: There isn't anything we have had trouble with regarding Findjoo. We had a few complex variances in payments to different accounts and Findjoo helped us to figure out a way through holding multiple accounts in their system so that we could have our payments go directly to our sub-organization (our Foundation, as an example).

    Read More...
  • Name: Damon N.
    Job Title: Membership
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Findjoo

    Date: Sep 30 2021

    Summary: Findjoo is an affordable CRM that meets our organizational needs. We are very happy with the product overall.

    Positive: Customer service is outstanding. If there has ever been an issue the problem is resolved with interface with the same person.

    Negative: The family membership can sometimes be an issue for our users.

    Read More...
  • Name: Michael R.
    Job Title: Board Member
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Quite good for the cost

    Date: Sep 27 2021

    Summary: Findjoo has been a great keeper of our membership mailing lists and newsletter subscribers. I personally have used it the most and get around it quite well, but I find it tough to teach to less computer-savvy people.

    Positive: Findjoo was able to get us up and running quickly. We have never used all of its features, but what we have used works well for us. The best thing about Findjoo is that our rep, Christian, has always been available immediately and knows the product thoroughly.

    Negative: We didn't find it to be particularly intuitive - some of the letter and other functions are cumbersome to use. (Again, having a good rep helps here.) Limited contact management capacity. Some of our members have had trouble with the shopping cart.

    Read More...
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