Extensiv Order Manager Description
Extensiv Order Manager, previously known as Skubana, offers comprehensive solutions for ecommerce inventory and order management tailored for brands and sellers alike. You can sell directly to consumers around the globe from a centralized platform. Effortlessly connect all your products, fulfillment centers, and sales channels within a single interface. This means that whether you're engaging in direct-to-consumer sales, wholesale, or utilizing various marketplaces, you can always meet your customers where they are. Our advanced automation features autonomously generate purchase orders and forecasts, discover the most cost-effective shipping options, and uncover new avenues for reducing expenses and enhancing profitability—without any human intervention! In addition to minimizing the risk of human error, these tools also free up your valuable time. Elevate your profit margins, enhance your overall financial performance, and improve your organizational efficiency with meticulously detailed insights on each SKU and operation. When paired with our predictive analytics capabilities, you can confidently anticipate your growth trajectory with complete transparency and assurance. This robust approach not only streamlines your operations but also empowers you to make informed decisions based on real-time data.
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Extensiv Order Manager Features and Options
Inventory Management Software
Inventory Control Software
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Extensiv Order Manager User Reviews
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Inefficient ERP software Date: May 27 2021
Summary: Skubana has costed us more money than it has saved us. Everyday was a new issue.
Analytics modules and inventory value reports were NEVER accurate.
We can't even make transfers from 3PL's/our own warehouse to Amazon's warehouses.
Their forecasting model is just too simple for what we require. There is no flexibility in changing specific variables related to forecasting.
For the first half of our contract, PO templates did not work as how we were told, so we had to do janky workarounds to get it to work.
There is ZERO documentation for a lot of the features they have, which forced us to waste countless hours talking to support.
Now that we have had a terrible experience with Skubana, we want to switch to a real ERP. After talking with them, they will not help us with this and they are forcing us to sign a one year contract and we only need their software for 3 months.
Stay away from this company.Positive: See below.
Negative: In the sales call, we were told that we would have a warehouse management system with inventory scanning abilities, but it didn't exist.
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Possibly one of the worst support teams I have ever had the pleasure of speaking with. Support took forever to get back to us during the day, and when they DID get back to us, 95% of the time, our initial issue was NOT read correctly or addressed properly. Additionally, talking to support was one of the most stressful things about using their software; it is as if they do not fully read and understand our issue and want to close tickets as fast as possible. It was impossible to get responses that weren't boilerplate "copy-and-paste" templates.
Inventory management discrepancies are very poorly handled. Everyday, we have fluctuating discrepancies for every single SKU. Support told me that this is "normal" and that there is no way around it.
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