Expensify User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Principal Consultant
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Expensify is confusing

    Date: Feb 26 2022

    Summary: Why is Expensify still charging for something everyone else gives away for free? Moreover, the solution is less user friendly than Divvy, Ramp, or Corpay One.

    Positive: The only Pro about Expensify is that it offers a free solutions to CPA Firms, most recently with the CPA Card.

    Negative: Pretty much everything is a con about Expensify, especially compared to other softwares.

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  • Name: Ruth Ann M.
    Job Title: Executive Director
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    An unfortunate headache

    Date: Aug 06 2021

    Summary: We switched to Divvy and are so much happier. The combination of clunky features and terrible support was a nightmare. It fills some holes Divvy doesn't (ability to do ACH reimbursements) but we will never, ever recommend Expensify for card spend.

    Positive: Ability to do ACH reimbursements, ability to pay bills, lots of different reporting tools, chat support feature.

    Negative: Pitiful fraud protection (we had fraud on our card, Expensify admitted it was fraud, but would do nothing about it). There is no option to speak with a manager. While the chat is convenient, frequently it seems that the person is asking my questions without reading my replies. It's very difficult to reconcile with Quickbooks based on how the transactions post.

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  • Name: Anonymous (Verified)
    Job Title: Senior account executive
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not the best app

    Date: Nov 05 2020

    Summary: Overall I'm not a fan and don’t recommend this company to anyone. I’d go with a better solution like Divvy.

    Positive: There is an app you can download to be able to submit your receipts to be reimburse but it’s a long process.

    Negative: I don’t like how long it takes to get reimbursed from your company any also I don’t like unsolicited emails from the owner telling me how to vote.

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