EverHelp Description

EverHelp stands out as a premier company in the realm of Customer Service Outsourcing. We assist our clients with everyday operations, allowing them to dedicate their efforts toward crafting exceptional products. Our approach is multichannel and operates around the clock, encompassing all major communication methods such as live chat, phone calls, email, ticketing systems, back office tasks, transcription, data entry, and beyond. Additionally, we offer top-tier customer support for mobile applications, addressing all relevant aspects such as billing inquiries, compliance checks, and subscription policy evaluations. By creating customized customer service strategies, we not only enhance the user experience but also deliver valuable insights through thorough analysis and meticulous process tracking. This ensures that our clients have the information they need to continuously improve their services.

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
EverHelp
Year Founded:
2021
Headquarters:
Poland
Website:
www.ever-help.net

Media

EverHelp Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Webinars
Customer Support
Business Hours
Live Rep (24/7)
Online Support

EverHelp Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

EverHelp User Reviews

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