Emotive Description

Consumers prefer genuine interactions over impersonal marketing messages. Emotive empowers eCommerce brands to build personalized connections with their customers through conversational texting, making it the first and only platform dedicated to human-to-human marketing. Shoppers are not interested in automated marketing; instead, they seek real salespeople who can assist them in discovering the ideal products. Our dedicated team engages with your website leads via text, focusing on boosting both conversions and customer trust. People desire communication with other people, steering clear of bots and generic marketing efforts. Once you establish campaigns, our human-verified AI efficiently handles the rest. The key to our success lies in combining real human agents with AI capabilities. Our unique technology equips sales representatives to promptly respond to inquiries, present special offers, and accelerate conversion rates. Additionally, you can monitor sales and extract data from various eCommerce platforms like Shopify, Magento, and BigCommerce. Conversations can easily be directed to your customer service platforms, such as Zendesk, Gorgias, or Slack, ensuring seamless communication. This innovative approach not only enhances customer experience but also drives business growth in a rapidly evolving digital landscape.

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Pricing

Free Trial:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Emotive
Year Founded:
2018
Headquarters:
United States
Website:
emotive.io

Media

Emotive Screenshot 1
Emotive Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

Emotive Features and Options

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Emotive User Reviews

Write a Review
  • Name: Allison I.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    They pay for reviews

    Date: Jan 19 2024

    Summary: They pay for reviews online with Amazon card incentives. They trap you into a contract and you will not like the service and will still pay fees monthly.

    Positive: Nothing i didn't like anything. Although the website is easy to use there are a lot of hidden stuff you cant easily find.

    Negative: Bad customer service they take days to respond to you.

    Read More...
  • Name: Jen G.
    Job Title: President
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    No regard for customers

    Date: Mar 25 2023

    Summary: Whatever you do, do not give these people your credit card number. They will use it as their personal bank account and charge you thousands of dollars with or without your consent.

    Positive: In the beginning, I really like the team that we were working with, and felt that they truly cared about my brand and bringing something to the table with SMS messaging. They had an ROI guarantee that was a great hook.

    Negative: It was all downhill from there. After about a year on the platform, our attentive team was replaced by one who really could care less. They seemed hyper focused on getting us to send as many text messages as possible without regard for whether it would bring a return on the very high cost of sending so many messages. I also found out that they took our entire previous SMS list of 17,000 people and uploaded it to our Emotive account , including those who had opted out.
    Also, whatever you do, do not give them your credit card. And thousands of dollars with or without your consent.

    Read More...
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