Emotive Description

People want to speak to people, not to be sold to by marketing messages. Emotive allows eCommerce businesses to build 1:1 relationships with each customer via conversational texting. Emotive is the first and only human to-human marketing platform in the world. Your customers don't need more marketing automation. They have questions and want to talk to a real person to help them find the right product. We have real people who will text your website leads and optimize for trust and conversions. People want to speak to people, not to bots and marketing blasts. Create campaigns and let AI-verified humans do the rest. Our secret: AI superpowers are the work of real humans. Our proprietary technology allows our sales agents to answer customer questions, offer deals, drive conversions, and do so at lightning speed. Track sales and pull data directly from your eCommerce platform (Shopify Magento, BigCommerce, etc.). One-off conversations to your customer service portal (Zendesk or Gorgias, Slack etc.

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Pricing

Free Trial:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Emotive
Year Founded:
2018
Headquarters:
United States
Website:
emotive.io

Media

Emotive Screenshot 1
Emotive Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

Emotive Features and Options

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Emotive User Reviews

Write a Review
  • Name: Allison I.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    They pay for reviews

    Date: Jan 19 2024

    Summary: They pay for reviews online with Amazon card incentives. They trap you into a contract and you will not like the service and will still pay fees monthly.

    Positive: Nothing i didn't like anything. Although the website is easy to use there are a lot of hidden stuff you cant easily find.

    Negative: Bad customer service they take days to respond to you.

    Read More...
  • Name: Jen G.
    Job Title: President
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    No regard for customers

    Date: Mar 25 2023

    Summary: Whatever you do, do not give these people your credit card number. They will use it as their personal bank account and charge you thousands of dollars with or without your consent.

    Positive: In the beginning, I really like the team that we were working with, and felt that they truly cared about my brand and bringing something to the table with SMS messaging. They had an ROI guarantee that was a great hook.

    Negative: It was all downhill from there. After about a year on the platform, our attentive team was replaced by one who really could care less. They seemed hyper focused on getting us to send as many text messages as possible without regard for whether it would bring a return on the very high cost of sending so many messages. I also found out that they took our entire previous SMS list of 17,000 people and uploaded it to our Emotive account , including those who had opted out.
    Also, whatever you do, do not give them your credit card. And thousands of dollars with or without your consent.

    Read More...
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