
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Vehicle Acquisition Network (VAN) is private-party vehicle acquisition software for franchise and independent auto dealerships. It helps dealers buy used cars directly from consumers in their local market, alongside trade-ins and instead of paying up at auction.
VAN pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, filters out dealer and scam listings and Do-Not-Call numbers, and adds VIN decoding and market valuation to each vehicle. Buyers call, text, and email sellers from inside VAN, and every conversation stays attached to the car it is about. On VAN Accelerate™, outreach and follow-up run automatically, KBB ICO leads get a text back within minutes, and AccuTrade leads get an automatic response.
For dealers without a buyer on staff, VAN Managed Buyer™ supplies a full-time buyer who is hired, trained, and managed by VAN. The dealership still makes the final buy decision and signs the check. Every plan includes an Acquisition Coach™, and VAN works with vAuto, VINCUE, CARFAX, AutoCheck, and most dealer CRMs.
VAN was founded in 2013 and serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949.
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Carro Systems
Intelligent Dealership Software, Engineered for Sales Excellence.
Carro serves as a showroom management solution tailored for automotive retailers of all sizes and types. Our platform enables both new and pre-owned vehicle dealerships to enhance sales by efficiently managing customer interactions, internet leads, and inventory tracking.
Developed by engineers with extensive experience in the Automotive Sales Lead Management sector since 2001, Carro incorporates cutting-edge AI technology to facilitate increased vehicle sales and maintain ongoing communication with customers. This innovative system is specifically crafted to cater to the needs of both franchise dealers selling new vehicles and independent dealers specializing in used cars, ensuring versatility and effectiveness in various retail environments. By leveraging Carro, dealerships can optimize their operations and significantly improve their engagement with prospective buyers.
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Dealerslink
Dealerslink is an automotive inventory management and dealership intelligence platform designed to help franchised and independent car dealers manage the vehicle inventory lifecycle. The software provides tools for evaluating, sourcing, appraising, pricing, merchandising, and selling new and used vehicles. Its inventory analytics combine retail market data, dealership sales performance, historical profitability, and local demand trends to support stocking and pricing decisions. Dealerslink FastBook provides vehicle appraisal capabilities, VIN scanning, comparative book values, and access to vehicle history information from services such as CARFAX and AutoCheck. The Dealerslink Marketplace enables participating dealerships to buy, sell, and trade wholesale vehicles directly with other dealers without traditional auction transaction fees. AuctionLink expands sourcing capabilities by allowing dealers to search available vehicles across multiple wholesale auction networks. Its competitive pricing tools analyze comparable vehicle listings, market conditions, and inventory turnover to help dealerships adjust retail prices. Merchandising capabilities include AI-generated vehicle descriptions, automated photo backgrounds, digital advertising distribution, inventory feeds, and vehicle listing performance metrics. Dealerslink also supports vehicle reconditioning management, OEM incentives, dealership system integrations, and operational reporting to help dealers manage inventory efficiently.
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