
CTM is a cloud-based conversation analytics and lead management platform designed to connect marketing attribution with customer communications and sales outcomes. Formerly known as CallTrackingMetrics, the software provides call tracking, conversation intelligence, lead routing, and contact center functionality. Its call tracking technology uses dynamic number insertion to attribute incoming calls to specific advertising campaigns, keywords, websites, and marketing channels. The platform also tracks SMS conversations, website form submissions, and online chats to provide a consolidated view of customer engagement. AI-powered analytics automatically transcribe, summarize, score, and analyze conversations to identify customer sentiment, purchasing intent, and potential sales opportunities. CTM includes AI voice agents that can answer inbound calls, qualify prospects, schedule appointments, and route inquiries to appropriate team members. Workflow automation tools support lead distribution, customer follow-ups, notifications, and CRM updates based on configurable business rules. Its reporting capabilities include real-time dashboards, advertising ROI analysis, agent performance monitoring, and campaign attribution reports. CTM integrates with marketing, analytics, and CRM platforms through native integrations, APIs, webhooks, and customizable automation tools.
Learn more
MicroStation is the trusted CAD software that empowers infrastructure professionals to design, manage, and deliver projects with precision and efficiency. Its power, flexibility, AI automation, and 3D geospatial context enable innovative designs and creative visualizations. Communicate design changes and unite critical project elements in a single environment, ensuring effective and secure project deliverables. MicroStation scales for any infrastructure project, whether it lasts days, months, or years. MicroStation is the foundation for the entire Bentley modeling environment including digital twins.
Learn more
EcoStruxure Triconex
For businesses where safety and profitability are paramount, EcoStruxure Triconex safety systems provide a reliable solution. These systems are a crucial component of EcoStruxure Plant, which is Schneider Electric's open, IoT-enabled framework designed for gaining actionable insights into business operations. With a legacy of over three decades of uninterrupted safe operation, EcoStruxure Triconex Safety Systems have amassed more than one billion safe operating hours. This leading suite of high-availability, high-integrity systems, including Tricon, Tricon CX, Trident, and Tri-GP, holds TÜV Rheinland certification at safety integrity level 3 (SIL3), making them suitable for all safety-critical applications. Proven across the most rigorous industries and demanding applications, these systems ensure a lifetime of reliable performance. They offer unparalleled protection for individuals, production assets, and company profits, thereby ensuring continuous safe operation and optimizing plant availability. Ultimately, EcoStruxure Triconex Safety Systems deliver both peace of mind and operational excellence to businesses striving for success.
Learn more
EcoStruxure Control Expert
EcoStruxure Control Expert serves as the unified software for programming, debugging, and operating various Modicon models including M340, M580, M580S, Premium, Momentum, and Quantum ranges. It enhances the development of applications by utilizing standardized objects and libraries, providing program units, and enabling seamless integration of field devices alongside robust debugging and simulation capabilities. Notably, EcoStruxure Control Expert facilitates the maintenance and updating of installations without requiring process interruptions (CCOTF), ensuring operational continuity. Additionally, with the Modicon M580 web server, users can perform diagnostics conveniently from any tablet or smartphone, enhancing accessibility. The software also features integrated conversion tools and the Unity M580 Application Converter (UMAC), which ensure a smooth transition and continuity when migrating from older PLC systems to the latest PAC technologies. This makes EcoStruxure Control Expert an essential tool for modern automation solutions.
Learn more