Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Vehicle Acquisition Network (VAN) is an automotive software platform built to help car dealerships acquire high-quality used vehicles directly from private sellers—without relying on auctions. As wholesale prices rise and vehicle availability tightens, VAN empowers dealers with tools to source inventory faster, more profitably, and with greater control.
VAN aggregates local FSBO (for-sale-by-owner) listings, applies real-time market data to assess profitability, and automates communication with sellers at scale. Buyers can manage leads, track seller conversations, and streamline acquisition workflows through an intuitive CRM-style dashboard designed specifically for dealership teams.
For dealers who don’t have dedicated acquisition staff, VAN offers a Managed Buyer program, pairing stores with expert buyers who actively source, engage, and negotiate with private sellers on their behalf—saving time and boosting acquisition volume without internal hiring.
VAN is trusted by hundreds of dealerships across North America—from independent rooftops to franchise groups—looking to beat Carvana and CarMax at their own game. It's the smarter way to buy cars.
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ERIC ERP
Access and manage transactions and reports from any location using an Internet browser. You can choose between flexible deployment options, whether utilizing in-house servers or opting for cloud subscriptions. Customize workflows and receive notifications through the ERIC inbox, email, or SMS alerts. The system features a built-in personalized dashboard equipped with customizable graphs and charts to enhance decision-making processes. You have the ability to modify web screens, forms, and reports to suit your needs. User access restrictions at the field level are determined by specific roles and functions. Schedule report generation and processing for designated dates and times. All relevant CAS rules are fully integrated into the system. This comprehensive and cutting-edge ERP solution encompasses financial, distribution, manufacturing, and personnel software applications. Furthermore, ERIC has broadened its capabilities to include mobile and internet-based applications, ensuring accessibility both in the workplace and while on the go. With these advancements, users can enjoy seamless interactions and improved efficiency in their operations.
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Blackpurl
Blackpurl is a dealership management software that is changing the way dealers run their organizations.
Blackpurl is for dealers who want a software solution that lets them run their dealership the way they want to. Are tired of spending thousands of dollars on features that look “cool” but don’t help run their day-to-day operations.
Blackpurl integrates with best-in-class solutions like Shopify for eCommerce, Quickbooks, and Xero for accounting, DP360 for CRM, and a handful of other tech solutions. The goal is to allow the dealers to choose the solution that's right for them.
Blackpurl isn’t another DMS, it’s a cloud-based Dealership Management Platform that’s disrupting the DMS industry.
As we like to say around the office, we’re not putting lipstick on a pig, we’re roasting the entire hog.
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