ERA EHS Software User Reviews

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  • Name: Filipa M.
    Job Title: Environmental and Sustainability Consultant
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful program and supportive team

    Date: Nov 20 2025

    Summary: Overall using the program was really helpful for the type of work i had to deliver to my client and it worked out in the end thanks to the teams' support!

    Positive: The support really helped because otherwise i think it would be very difficult to use the program without any previous knowledge or technical support.

    Negative: It's not something you can really use "intuitively" and there were some bugs, but the technical support promptly helped solve it. The feature i used (Tanks program), the meteorological characteristics are made only for USA, so if you're European you're going to have to use a similar state and not your country of interest.

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    ERA EHS Software Company Response
    Date: Jul 14 2026
    We are glad to hear you received the support you needed to deliver your work to your client, Filipa. Just one note on our meteorological features: we haven’t yet found a meteorological database in the EU that has the same integration capabilities as the ones in the US. That is why we offer users the ability to enter weather data themselves for any city of their choice, but please, if you know of a database we somehow missed, let us know!
  • Name: Anonymous (Verified)
    Job Title: Environmental
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ERA Environmental

    Date: Oct 30 2025

    Summary: The newest version is more difficult to navigate overall, although there is still learning to be done.

    Positive: We are a long time user and can say that it is a great product and their tech side provides great service. Recommended for SDS authoring.

    Negative: Patch integrations can be disruptive at times, however are always quickly addressed.

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  • Name: Allison R.
    Job Title: Senior Analyst, Environmental Engineering
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good software but confusing

    Date: Jun 03 2026

    Summary: Overall good for our purposes, maybe a little overcomplicated but it allows us to see potential other uses for the software

    Positive: -central location to keep all of our records
    -overall great customer service (Raphael is the best)

    Negative: -not intuitive to use
    -interface updates (which look nice) without notifying users - have to try to relearn how to use software/applications when this happens
    -some important things seem to change in the background with no one at ERA able to explain why

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    ERA EHS Software Company Response
    Date: Jul 14 2026
    Thank you, Allison, for your feedback and for your kind words about Raphael and our customer support team. We understand that system updates can sometimes be disruptive, particularly when familiar workflows or page layouts change. Your comments about advance communication and ease of use are well received. We continuously work to improve the platform while balancing new functionality with a familiar user experience. In addition to our training resources and help documentation, we are reviewing how we communicate updates so users can more easily adapt to changes. We appreciate your feedback and thank you for helping us improve the software.
  • Name: Anonymous (Verified)
    Job Title: Manager, USCA Product Data and Reporting
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    awkward and time consuming

    Date: Jun 03 2026

    Summary: I regularly use other 3rd party systems to upload product information for customers. This is the most time consuming and awkward system I have used.

    Positive: The material approval dashboard is easy to navigate and see where all product reviews are in process.

    Negative: The Process flow for EDS Approval is awkward and time consuming.
    The upload template is confusing, requires specific formats and is long to fill out.
    The upload process takes 20-30 minutes.
    The hidden screens in the EDS review for Manufacturer sign off (Data should load to 1 screen, review and sign off).
    If an entry is loaded twice, it duplicates the formulations causing one to have to manually delete line by line (Extremely time consuming). Need a way to delete all and upload new info for the user.

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    ERA EHS Software Company Response
    Date: Jul 14 2026
    Thank you for taking the time to share your honest feedback. We are sorry to hear that you found the SDS approval workflow and upload process cumbersome and time-consuming. Feedback like yours is extremely valuable because it helps us identify areas where we can simplify the user experience. We are actively reviewing ways to streamline our approval workflows and improve our import templates to make data entry more intuitive. If you would be willing to share additional details, we would greatly appreciate the opportunity to learn more about your experience and discuss potential improvements. Thank you again for helping us make the platform better.
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