ERA EHS Software Reviews

Summary: I feel really confident when using their software. Because I know if there was ever a question or Issue, someone is always there willing to help me.

Positive: I love the support that we get when we have questions regarding reports. The software is user friendly as well.

Negative: I don't really have a Con for using the software. If I ever have a question, the staff is always there to support.

Summary: The modules will not replace a good EHS person, but will make a good EHS person much more efficient by taking over many of the time-wasting but necessary compliance tasks. It is also extremely good for generating documentation for inspectors.

Positive: I save hundreds of hours every year by using ERA modules. I also can rely on ERA expertise to replace very expensive consultants for doing major projects like revising SDS, developing training, and managing compliance deliverables.

Negative: I had to work closely with a dedicated support team to overcome deficiencies with the training LIMS. Now that everything has been fixed, it literally hums along in the background generating reminder emails and amazing KPI dashboards that I can show at regular meetings.

Summary: Once we learned everything I love this program. It is so much quicker to use than how we used to do it. I would 100% recommend this to anyone who uses this type of program.

Positive: I love that we don't have to calculate things manually and being able to upload the information we need in batches. It makes it less likely to make errors and have all the correct information for us to use. I used to spend hours manually entering things into our old program.

Negative: It's a lot to learn but worth it in the long run.

Summary: Powerful and reliable Environmental Material Approval software ideal for large operations; costly and complex for small teams.

Positive: Comprehensive Environmental compliance, customizable modules, great support, strong reporting, user-friendly.

Negative: High cost, long setup time, complex interface, limited self-customization, vendor dependence.

Summary: New updates have made many tasks much easier. An invaluable tool for maintaining and reporting environmental requirements.

Positive: A great solution for environmental record keeping and reporting. Tree navigation with favorites and dashboards keep processes simple.

Negative: There are a few forms that seem out-of-sync consistency-wise where odd clicks or mouse movements are needed to complete.

Summary: I don't plan on leaving my company any time soon, but if I did and went to another company with a similar job and they did not use ERA then my first duty would be to implement it.

Positive: I have 5 facilities that use the software. It is easy to use with a broad user base and it is easy to customize it for your own application. I have a couple of custom reports that I use for some very specific air permit reporting. There ar sufficient modules to cover every environmental aspect that you must manage with a large, medium or small facility.

Negative: I have only used it for 20 years and have not had time to find any cons. Even back in its beginning days it solved lots of reporting issues for me.

Summary: Met all commitments and actually turned my project quicker than expected. I was impressed by their expertise and responsiveness.

Positive: They correspond when needed and always deliver. Communication and work ethic were highlighted as impressive aspects of the company. Love how easy the program software is to use.

Negative: Pricing is somewhat questionable but you get what you pay for.

Summary: Overall, ERA EHS software is a robust and dependable solution for regulatory compliance and SDS management. It simplifies complex classification tasks, ensures alignment with Malaysia’s CLASS regulations, and minimizes manual errors. The software’s automation and accuracy make it an essential tool for chemical manufacturers and regulatory teams. Despite minor limitations in system speed and template flexibility, the overall experience is highly positive and productive.

Positive: ERA EHS software provides a well-structured and comprehensive platform for managing SDS authoring and chemical compliance. I appreciate how it integrates Malaysia CLASS regulations and GHS Rev.3 requirements seamlessly, eliminating the need for manual classification adjustments. The system is intuitive, supports detailed data input for physical and chemical properties, and automatically generates consistent SDS formats. The support team is responsive and knowledgeable about regulatory details, which makes implementation and troubleshooting smooth. The automation features save significant time compared to manual document preparation.

Negative: The system can be slightly slow when generating large or data-heavy SDS files. The learning curve is moderate, especially for new users unfamiliar with regulatory classification workflows.

Summary: Overall the service is good and I would recommend it. We have been using the service for coming on three years and haven't found the need to switch to a new option. It works for our needs.

Positive: The layout is clean out of the box.
It is easy for QA to generate new SDS versions and we need to create several each week typically.
Their plan is fairly flexible with the number created in any given month. It is looked at based on the annual average. The flexibility is good for us since sometimes we have surges in a given month.

Negative: I wish there were a few more options to customize the formatting. Also, the renewal process is a bit clunky. There is no clear renewal process of the existing plan just a reminder than the current plan is about to expire.
The price does seem a bit expensive for what it does but I haven't shopped out around heavily for other options.

Summary: Gets the job done from a compliance and functionality standpoint, but the user experience holds it back.

Positive: The customer service team is genuinely responsive and helpful. Whenever I ran into issues or had questions about compliance workflows, support was easy to reach and actually resolved my concerns rather than bouncing me around. For EHS software in a regulated environment, that reliability matters.

Negative: The UI/UX is the biggest pain point. The interface feels dated and unintuitive. The overall visual design makes it harder than necessary to quickly locate key information.

Summary: ERA has been dependable and helpful for my company for several years. I know I can reach out to a real person who can help provide me answers whenever I need them.

Positive: The support from real human beings is excellent. Arezoo has been particularly helpful with explanations and flexible with my busy schedule. I use the ERA service to make SDSs for my company's end products and it has been used reliably here by others for several years.

Negative: Nothing that I have seen in my usage has been bad.

Summary: Overall, my experience is positive. I've worked mostly with Alexandra and she's very amazing at providing information and help to me and my team.

Positive: Excellent customer service. Every time I need help or assistance with anything, ERA representatives are always very efficient in responding. They are readily available to answer emails or to set up meetings to make sure answers are provided.

Negative: Sometimes there are glitches in the system, and I constantly need help navigating and finding things due to slightly confusing system.

Summary: overall, a very good experience. I have been told VB was the first customer and we have always been taken care of

Positive: ease of use of the product and professionalism of staff are the two biggest pros for me at Vaughan-Bassett

Negative: None really but I do get a new person taking care of our account more often than I would like

Summary: Overall, everyone at ERA has been very supportive. It took time for me to understand all the customizable options in the software and, truth be told, I probably will call on them more in the future.

Positive: Being able to reach a Tech Support person when I encounter an issue. There was always someone available to help if I had an issue.

Negative: Some of the more custom changes I need to make for my SDS's were a little difficult to achieve but, with repeated help from Tech Support, we were able to overcome these obstacles.

Summary: Overall, it’s a reliable and well-structured database that greatly supports NPRI work and simplifies the entire report-generation process.

Positive: The platform is extremely easy to use, even for beginners, and the support team is impressively responsive, offering fast, helpful assistance whenever needed.

Negative: Some intermittent bugs appear in the system, and although they are addressed, fixes can take a noticeable amount of time.