5.0 out of 5 stars
(14 Ratings)
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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5.0 out of 5 stars
(128 Ratings)
Wash-Dry-Fold POS is a laundromat POS system engineered by laundromat operators, built by the team running Liberty Laundry in Tulsa, Oklahoma. One platform runs wash-dry-fold, pickup and delivery, commercial accounts, and retail — every feature included, no long-term contract.
Purpose-built for laundry operations rather than adapted from generic retail software:
• Wash-dry-fold — order intake, weigh-in, pricing, and live status tracking
• Pickup and delivery — customer accounts, scheduling, and recurring orders
• Order tracking — a Kanban pipeline from drop-off to ready-for-pickup
• Commercial accounts — B2B invoicing for hotels, gyms, and salons
• Hardware integrations — Speed Queen / Alliance, Laundroworks, ESD, FasCard, LaundryCard machine-start and card systems
• Attendant controls — role-based logins and guided task workflows
• Theft prevention — audit reporting on voids, discounts, and cash variance
• Repair tracking and analytics — maintenance logs plus revenue, labor, and machine-start data
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DealerStar DMS
The newly merged DealerTeam has introduced an entirely web-based dealership management system (DMS) that is factory-certified, user-friendly for smaller dealerships, and adaptable for larger dealership networks. This cutting-edge DMS is not only available in multiple languages and currencies to cater to international markets, but it is also a third-generation system built with contemporary technology. DealerStar's DMS boasts features that are often missing in older systems, such as comprehensive reporting, payroll management, centralized accounting for multiple companies, efficient dispatching, interactive dashboards, scheduling calendars, time clock functionality, parts cost averaging, labor grids, and dedicated technician terminals. It has received full approval for all necessary integrations with major automotive manufacturers including GM, KIA, VW, Honda, Chrysler, and Acura. Additionally, this integrated web-based system offers a complete suite of services including accounting, financial reporting, tracking for parts and service sales, management of vehicle and parts inventory, oversight of vehicle sales, and customer relationship management, all powered by a relational database hosted on a web server using advanced web application tools. As the automotive industry evolves, this DMS positions dealerships to thrive in a competitive marketplace.
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Quick Quote
Quick Quote efficiently manages your customers' data and history as it seamlessly transitions from estimates to work progress and culminates in final invoices. It allows you to generate sales reports for any specified date range alongside mailing lists or labels. Additionally, an Automated Service Reminder Letter System ensures repeat business from your clients. The software also enables credit card processing directly within the application! Recognized as the fastest estimating tool in the automotive mechanical repair industry, Quick Quote features an extensive parts and labor database that encompasses Foreign and Domestic Cars, Light Trucks, and Motorhomes dating back to 1980. It provides detailed mileage services and incorporates diagnostic charges for computer scans. Quick Quote has been successfully distributed to Auto Repair Shops and Dealerships across all 50 States and in five different Countries. The labor hours are calculated based on Real Shop Time, which reflects the collective input from Shop Owners, while parts prices are derived from an average of Aftermarket Suggested List prices from leading parts manufacturers. This comprehensive software not only streamlines operations but also enhances customer satisfaction by keeping their needs at the forefront.
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