
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Wash-Dry-Fold POS is a laundromat POS system engineered by laundromat operators, built by the team running Liberty Laundry in Tulsa, Oklahoma. One platform runs wash-dry-fold, pickup and delivery, commercial accounts, and retail — every feature included, no long-term contract.
Purpose-built for laundry operations rather than adapted from generic retail software:
• Wash-dry-fold — order intake, weigh-in, pricing, and live status tracking
• Pickup and delivery — customer accounts, scheduling, and recurring orders
• Order tracking — a Kanban pipeline from drop-off to ready-for-pickup
• Commercial accounts — B2B invoicing for hotels, gyms, and salons
• Hardware integrations — Speed Queen / Alliance, Laundroworks, ESD, FasCard, LaundryCard machine-start and card systems
• Attendant controls — role-based logins and guided task workflows
• Theft prevention — audit reporting on voids, discounts, and cash variance
• Repair tracking and analytics — maintenance logs plus revenue, labor, and machine-start data
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Dealer Logix
Dealerlogix provides a comprehensive solution designed to enhance your service lanes through a user-friendly, customizable, and scalable fixed ops suite that can be accessed from any device. Our top-notch process seamlessly integrates your service lane, parts department, and technicians, leading to improved customer satisfaction, retention, and increased profits. More than just software, our system is a DMS-integrated, customer-focused platform that boosts profitability by ensuring your service operations are both consistent and efficient. Our dedicated installers and trainers collaborate with your teams to adapt our Service Workflow Suite according to your unique labor rates, parts codes, and service offerings. We ensure a swift setup, allowing you to concentrate on the key priorities: enhancing customer satisfaction, boosting retention, and maximizing fixed ops profitability. Furthermore, we enable your clients to schedule, approve, and pay for vehicle repairs conveniently without needing to visit your dealership physically. Additionally, the Service Valet feature is an integral component of Dealerlogix's all-encompassing solution, enhancing convenience for both dealers and customers alike.
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DealerStar DMS
The newly merged DealerTeam has introduced an entirely web-based dealership management system (DMS) that is factory-certified, user-friendly for smaller dealerships, and adaptable for larger dealership networks. This cutting-edge DMS is not only available in multiple languages and currencies to cater to international markets, but it is also a third-generation system built with contemporary technology. DealerStar's DMS boasts features that are often missing in older systems, such as comprehensive reporting, payroll management, centralized accounting for multiple companies, efficient dispatching, interactive dashboards, scheduling calendars, time clock functionality, parts cost averaging, labor grids, and dedicated technician terminals. It has received full approval for all necessary integrations with major automotive manufacturers including GM, KIA, VW, Honda, Chrysler, and Acura. Additionally, this integrated web-based system offers a complete suite of services including accounting, financial reporting, tracking for parts and service sales, management of vehicle and parts inventory, oversight of vehicle sales, and customer relationship management, all powered by a relational database hosted on a web server using advanced web application tools. As the automotive industry evolves, this DMS positions dealerships to thrive in a competitive marketplace.
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