SurveySparrow
A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
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Sogolytics
Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
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UtilAbility
UtilAbility, a Windows-based utility billing software package, was created with you in mind. It's now easy to create accurate and timely bills for water, sewer and electric, gas, garbage pickup, user fees, cable TV, and even telephone. UtilAbility's intuitive interface will make you feel right at home from the beginning. Our utility billing software adapts according to your policies and requirements so you can bill how you want.
UtilAbility utility billing software was developed with direct input from our customers. UtilAbility can handle creating bills for one or many, commercial or government.
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Skybill Utility Billing
Meter Management
Microsoft Dynamics Foundation
❖ Manage metering devices (locations, serial numbers, status, etc.)
❖ Automatically collect meter readings via M-Bus gateways
❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets
❖ Built on Microsoft Dynamics 365 Business Central
❖ Easy-to-use and intuitive user interface
❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating
Cloud Service
❖ Powerful tariff configuration makes set-up of even complex tariffs easy
❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating)
❖ Supports postpaid and prepaid plans
❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts
❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly)
❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance
❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud
❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone
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