Documenta11y Reviews

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

All in One Accessibility® is an AI based accessibility tool to enable websites to be accessible among people with hearing or vision impairments, motor impaired, color blind, dyslexia, cognitive & learning impairments, seizure & epileptic, ADHD, & elderly. It installs in just 2 minutes. It reduces the risk of time-consuming accessibility lawsuits by improving accessibility compliance for the standards WCAG 2.0, 2.1, 2.2, ADA, Section 508, European EAA EN 301 549, Canada ACA, California Unruh, Israeli Standard 5568, Australian DDA, UK Equality Act, Ontario AODA, Indian RPD Act, GIGW 3.0, France RGAA, German BITV, Brazilian Inclusion law LBI 13.146/2015, Spain UNE 139803:2012, JIS X 8341, Italian Stanca Act, Switzerland DDA & more. It supports GDPR, HIPAA, CCPA, SOC Type 2, ISO 9001:2005, & ISO 27001:2022. It supports 140+ languages. It is a cornerstone of improving web accessibility through its ease of use for companies of all sizes and with the help of paid add-ons like manual accessibility audit, remediation, PDF accessibility remediation, VPAT/ ACR, white label subscription, and live site translation add-on. Top features of the All in One Accessibility®: - Accessibility statement - Accessibility interface for UI design fixes - Free Accessibility Statement Generator - Voice Navigation - Talk & Type - Libras (Brazilian Portuguese) Sign Language - Dashboard Automatic accessibility score - AI based Image Alternative Text remediation - AI based Text to Speech Screen Reader - Select Screen Reader Voice - Auto-detect language - Keyboard navigation adjustments - Content, Color, Contrast, and Orientation Adjustments - Custom widget color, position, icon size, and type - Dedicated email support