Qminder
Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.
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Textellent
Textellent offers robust business texting services, including SMS, MMS, and customer service.
Textellent's business SMS and text message marketing solutions simplify designing, managing, and measuring SMS and MMS campaigns. Textellent is a simple-to-use service that texts-enables local business lines, allowing you to text customers for marketing, customer service, and sales from a number they already recognize. You can use Textellent to schedule and manage appointments, including booking, confirmations, reminders, and follow-ups. Keywords and shortcodes are also available for easy opt-in programs that comply with the TCPA, supported by AI.
Textellent Messenger, a free extension for Google Chrome, supports Business Texting from any web page or web application.
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Coconut Software
Our cloud-based, enterprise-level appointment scheduling and visitor management platform combines on-location and digital channels. It provides self-service booking and curbside pick up, online and physical queuing as well as callback requests, wait time tracking, virtual meeting support, and contact center integration.
This personalized experience, whether in person or digitally enhances client engagement, increases revenue generating opportunities and balances workforce staffing. It also provides key insights that organizations can't capture using their CRMs or calendars. We are the frictionless layer that sits on top of all those technology pieces, allowing for meaningful connections through a simpler engagement process.
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GigaBook
Easily manage GigaBook on your mobile device, allowing clients to schedule their appointments effortlessly. From your desktop, you can efficiently oversee all bookings and service providers without hassle. GigaBook is designed to adapt to any screen size or type, ensuring a user-friendly experience. You can add, complete, and reschedule tasks seamlessly from your smartphone, tablet, or computer. Enhance your task management with features like notifications, reminders, color-coded projects, and priority levels, taking your to-do lists to a new level. Keep an eye on your projects and tasks by setting due dates, start and end dates, and recurring deadlines, while organizing your to-dos for the upcoming day, week, or month. Collaborate on projects by sharing them, assigning tasks, and adding comments directly within the app. Experience smooth and consistent synchronization with external calendars, including Google, Apple, Outlook, Exchange, and Office 365, which significantly reduces the likelihood of double-booking services or staff members. This comprehensive management tool allows for improved productivity and organization across all your scheduling needs.
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