Dialfire Description

Dialfire is a powerful, cloud-native platform for inbound and outbound phone campaigns of any size. With Dialfire, users benefit from up to three times more conversations thanks to a state-of-the-art predictive dialer which blends incoming calls, even across different projects, and includes a precise answering machine detection technology.

Dialfire emphasizes transparency and gives you full control over your campaigns. Automated workflows ensure efficiency, while real-time, personalisable statistics and reports provide valuable insights into campaign performance and employee productivity. Users can choose proven and pre-built templates and get started within minutes or customize campaigns, reports and statistics to meet their concrete needs or client specifications. Dialfire integrates natively with several CRMs and offers API interfaces to connect seamlessly with any type of external system. Global, redundant servers build a solid infrastructure and a wide range of carriers guarantee excellent voice quality.

Make calls directly from your browser, without software installation. Dialfire supports in English, French, German, Spanish and Portuguese - by phone, email chat or online.

Pricing

Free Version:
Yes
Free Trial:
Yes
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Integrations

API:
Yes, Dialfire has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
cloud IT Services
Year Founded:
2010
Headquarters:
Germany
Website:
www.dialfire.com
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Media

Play Video Campaign Workflow Predictive Dialer Settings Campaign Agents Wallboard Dialfire Dashboard Inbound Wallboard Statistics

Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support

Dialfire Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Dialfire Lists

Dialfire User Reviews

Write a Review
  • Name: Ferry E.
    Job Title: Projectmanager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Call Center solution!

    Date: Jun 27 2023

    Summary: I can administer almost everything myself and rarely have to rely on support. And when I do, I get a solution very quickly. It is extremely fail-safe. I can connect and evaluate the data almost anywhere.

    Positive: I can administer almost everything myself and rarely have to rely on support. And when I do, I get a solution very quickly. It is extremely fail-safe. I can connect and evaluate the data almost anywhere.

    Negative: For me, there really are no cons. Nothing you can't get solved quickly.

    Read More...
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