DataKnowl Description

DataKnowl serves as a robust platform for customer service and engagement, aimed at fostering strong, lasting connections with clients. It boasts over 50 features such as Interactive Voice Response (IVR), Call Forwarding, Text Messaging, SIP compatibility, and support for multiple users. Utilizing a toll-free number is essential for cultivating a professional image for your business. As a frontrunner in providing toll-free numbers across more than 50 countries, DataKnowl allows you to select an ideal number tailored to your needs. The telephone remains a highly effective medium for engaging with customers, and optimizing this channel can significantly enhance conversation management while incorporating advanced AI-driven services. Additionally, you can handle customer inquiries through email, a crucial channel for interaction, by employing a ticketing system that automatically transforms emails into manageable tickets, ensuring no request goes unaddressed. This comprehensive approach not only streamlines communication but also elevates the overall customer experience.

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Pricing

Pricing Starts At:
$8 per month
Free Version:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Complexity Intelligence
Headquarters:
United States
Website:
www.dataknowl.com

Media

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DataKnowl Screenshot 1 DataKnowl Screenshot 2
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

DataKnowl Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

DataKnowl User Reviews

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