DICE Description

Discover the latest happenings in your city and stay in tune with events in your timezone by downloading the app for a tailored experience. Collaborating with DICE goes beyond mere ticket sales; it connects you with the finest venues, promoters, and festivals around the globe. Thanks to DICE’s advanced recommendation system, your events will reach the audiences that matter most. Our Waiting List option simplifies the process of gauging interest and helps you prepare for a full house. We take care of ticketing, customer inquiries, and refunds, allowing you to focus entirely on making your event unforgettable. With DICE, you can ensure that every detail is perfected for an extraordinary experience.

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Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
DICE
Year Founded:
2014
Headquarters:
United Kingdom
Website:
dice.fm/partners/work-with-us/venues

Media

DICE Screenshot 1
DICE Screenshot 1 DICE Screenshot 2 DICE Screenshot 3 DICE Screenshot 4 DICE Screenshot 5
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Product Details

Platforms
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Online Support

DICE Features and Options

Ticketing Software

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

DICE User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    They tell you they will refund you but then they will say they were too busy to do it

    Date: May 21 2024

    Summary: See above. This company is not to be trusted.

    Positive: Nothing.

    Negative: They say they offer refunds. I submitted a request many many days in advance of the event. After the event, they told me that they had been too busy to get to it. Therefore no refund. That's not my stinking problem. I highly recommend no one ever use this service, ever. I certainly never will.

    Read More...
  • Name: Gaia V.
    Job Title: Copywriter
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    No refund even if you get COVID! Horrible service!

    Date: May 29 2022

    Summary: I will now always associate Dice with a traumatic experience and hope to never give them the opportunity to steal my money again.

    Positive: It would have been fine if I had I been able to attend the festival, but I caught covid and can't leave the country and it's impossible to resell these "tickets." Dice doesn't care. Their staff just sends a copy/paste response explaining that there's no way to get a refund or to resell these tickets. We're on our own.

    Negative: My husband and I tested positive for COVID and now can't fly to Barcelona for the Primavera Sound music festival. We spent about $1,000 for tickets to both weekends and we've basically been told there's no way to get a refund or credit from Dice (even if you have COVID!!) and the only option is to find someone to transfer the tickets to on our own. There are hundreds of people online trying to find people to transfer their tickets to but it's impossible. We're devastated--it's all we'd been talking about and looking forward to all year so it's a huge blow on top of the loss of the experience to have this company keep our money and offer no recourse for a refund or anything other than a copy/paste response to our queries. This is the first time in either of our lives we've been unable to attend a concert or festival. We had flights and hotel booked and were able to cancel the hotel booking and get a voucher from the airline for the cost of the flights, so other companies were kind enough to refund us. We will never give our money to a Primavera Sound festival again or use the horrible Dice app again. Having them keep our $1,000 when we already had the misfortune of getting sick, quarantining, and losing our summer vacation has been a traumatic experience.

    Read More...
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