DHTMLX Chatbot Description
DHTMLX Chatbot allows you to create agent-based chats in a minimum amount of time. It's a flexible UI solution that supports any LLM integration on the backend.
The DHTMLX Chatbot has many features, including the ability to load chat history and the use of markdown text formatting. The widget supports responsive and read only modes as well as different chat area rendering templates.
The chatbot widget can be downloaded under the MIT License.
DHTMLX Chatbot Alternatives
Dialpad Support
Dialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers.
Learn more
Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
Learn more
Chat Data
Chat Data is a service that enables the creation of AI chatbots tailored to your specific data or sourced from curated collections. You can easily incorporate a chat widget into your website by either uploading a relevant document or providing a link to your site. The chatbot generated can efficiently address questions related to the information it has been programmed with. With our versatile chatbot widget, you can seamlessly embed it anywhere on your site, using the backend URL you provide. This approach is not only endorsed but is also designed to reduce the load on our computing resources. The Medical Chat models consist of pre-trained chatbot systems developed through Chat Data, built with a careful selection of data sources chosen by our platform to provide knowledgeable chatbots focused on both human and veterinary healthcare. To maintain compliance with HIPAA regulations for our medical chat models, we do not store any chat histories related to the interactions within these medical chat models. This commitment to privacy is a key aspect of our service, ensuring users can engage with confidence.
Learn more
BotGenuity
BotGenuity is a platform for building AI chatbots that facilitates the development of conversational bots aimed at automating and personalizing customer support. It allows users to link their organization's help documents, web pages, or internal resources, enabling the chatbot to deliver immediate responses 24/7. The platform provides the versatility to deploy chatbots on websites or connect them with services like Slack and more than 2000 other APIs through its Custom Tools. With BotGenuity, creating chatbots becomes an accessible option for improving customer service and addressing a variety of other needs. Among its notable features are customizable widgets, chat history and insights, lead collection and export capabilities, unlimited website embedding, and support for either GPT-3.5 or GPT-4 technologies. Additionally, it includes integration with Slack, automatic source refresh, the ability to implement custom functions, unbranded chat widgets, custom domain options, PII anonymization, and rate limiting to ensure optimal performance and privacy. This comprehensive range of features empowers businesses to enhance their customer interactions and streamline their processes effectively.
Learn more
Pricing
Pricing Starts At:
0
Free Version:
Yes
Company Details
Company:
DHTMLX
Year Founded:
2003
Headquarters:
Poland
Website:
dhtmlx.com/docs/products/dhtmlxChatbot/
Media
Recommended Products
Secure File Transfer for Windows with Cerberus by Redwood
Cerberus supports unlimited users and connections on a single IP, with built-in encryption, 2FA, and a browser-based web client — all deployable in under 15 minutes with a 25-day free trial.
Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Online Support
DHTMLX Chatbot Features and Options
DHTMLX Chatbot User Reviews
Write a Review- Previous
- Next
