D&B Hoovers User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Business and Account Development Representative
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
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    This aint it

    Date: Oct 07 2025

    Summary: bad. negative. no thanks. boooo. This product makes my day and mood worse every single time i interact with it.

    Positive: I have met some people that work for D&B. they are nice, I like them. I am sad that my experience with the D&B product has been the opposite.

    Negative: It's slow
    data is bad
    site is clunky and unintuitive to navigate
    Inefficient salesforce integration

    no plugin/extension for chrome???????? this makes it essentially useless for most business development teams ive ever been a part of. Most workflows go through SalesNav. Make the extension. let people look at salesnav contacts with a pane that has the individuals data available to port to CRM. ZoomInfo, Lusha, Apollo, all these guys do it and I've loved them. i truly don't understand the lack of investment here.

    useless for prospecting individuals

    The highlight is supposed to be account mapping but its far easier just to ask ChatGPT. AT least GPT is transparent about the uncertainty of information and provides alternative suggestions/routes for finding information

    just overall awful user experience. Team wants it ripped out.

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    D&B Hoovers Company Response
    Date: Oct 09 2025
    Thanks for your candid feedback. I'm really sorry to hear that your experience with D&B Hoovers has been so frustrating. We take comments like yours seriously, especially around performance, usability, and integration gaps. Your input on Chrome extensions and SalesNav workflows is especially helpful. If you're open to it, I’d love to connect and learn more about your team’s needs. Feel free to reach out at johnsonj@dnb.com—I can also help facilitate a conversation with our product team. We appreciate your honesty and hope we can earn back your trust.
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