D&B Credit Insights Reviews

Summary: We use D&B Credit Insights Plus at ATEK Distribution to evaluate credit risk, establish customer credit limits, and monitor existing accounts. The platform provides valuable business intelligence that helps us make informed credit decisions, reduce exposure to bad debt, and improve cash flow management. The ease of access to credit reports, payment history, and risk assessments makes it an important part of our accounts receivable and risk management process. I would recommend D&B Credit Insights Plus to businesses looking for a reliable and effective commercial credit monitoring solution.

Positive: Comprehensive business credit reports and risk insights
Helps reduce credit risk when extending terms to new customers
Easy access to payment history and financial stability indicators
Supports informed credit limit decisions and faster customer onboarding
Saves time on due diligence and account reviews
Useful monitoring tools for existing customers and vendors

Negative: Some reports can be expensive for smaller businesses with limited credit review needs
Certain data may not be available for newer or very small companies
Learning the various scores and risk indicators can take some time
Occasional need to supplement D&B data with additional customer references or financial information

Summary: Overall I think the product was decent but I do not see needing this for more than one quarter every year to just check in and get some insight on where you stand.

Positive: Support immediately reached out once signing up making sure I signed up for the correct product.
Easy to set yourself up and review items

Negative: It doesnt tell you who is looking at your credit just that someone is.
Support definitely tried to upsell you on a product that was not needed when you were just trying to get their system figured out.

Summary: Overall the experience has been enjoyable. I get a piece of mind knowing that customer service is available immediately if needed

Positive: One of the biggest pros is being able to easily keep track of business credit and how to increase it.

Negative: The service can be expensive. Understandably with business expenses it can pay off.

Summary: I do not feel i should have to pay to see my scores.

Positive: That it is free.

Negative: That you advertise it is free, but to be able to see pertinent information you have to pay

Summary: I was not happy with the costly paid plan, but reverting back to the basic free tier completely solved my issues.

Positive: Getting a free D-U-N-S number provides an excellent, cost-effective way to establish independent business credit and prove corporate legitimacy to lenders.

Negative: Aggressive upselling. Customer service needs some work. Paid account not really necessary for a small business like mine but was pressured into the paid service.

Summary: D&B Credit Insights is useful for basic credit checks, but the platform can be frustrating to navigate and the information is not always as clear, detailed, or up to date as we would expect. It works for a general overview, but for the cost, we would like to see better usability and more reliable, transparent data.

Positive: D&B Credit Insights is useful for basic credit checks, and it works for a general overview which is helpful for a surface search.

Negative: D&B Credit Insights platform can be frustrating to navigate and the information is not always as clear, detailed, or up to date as we would expect. I would like to see better usability and more reliable, transparent data.

Summary: I paid for the service to get better insight into my business credit, but it apears i get no actual usefull information

Positive: clearly displayed scores, there's ntohing else ot say here becuase scores are all I get. I guess I'll type mroe to hit the charatcer minimum.

Negative: No way to tell what is contributing to those scores. An account manager reached out to me to set up an appointment. I gave him my availability and never heard from him again.

Summary: The people at D & B have been very kind and professional, the system is the system, and it is what creditors use. But it is sadly deficient on accuracy, and our score randomly jumps up and down with the wind.

Positive: I like being able to see what my creditors or potential creditors see. I wish it was more accurate. The people at D & B are very good.

Negative: The business credit profiles, by all the major companies, are sadly short on actual loan information. Companies do not have to report, as they do on individuals. This gives a very incomplete picture of a business. Even though we are allowed to add companies manually, who has time for all that nonsense?

Summary: To my opinion this is a money making game, first of all my payment his was reported wrong. I corrected that then to improve the score I was forced to purchase the membership and now I am forced to purchased another membership to improve my payment history.

Positive: Bank link helped improve certain scores however the main reason to purchase the membership was to improve the payment history.

Negative: I purchased the one year membership to improve our payment history, despite of providing information our submission is getting rejected. When I called the account manager, her statement was that they don't have knowledge of that we need to purchase another 7000 membership. This is money making business.

Summary: Nothing but problems to date 📅! I have been unable to get any help!!! Will someone please help me Succeed in Business with the correct information listed?

Positive: So far "Nothing" all I have received is nothing yet which is hurting my businesses Jetz Mgmt/Security LLC & Screamin Sound's LLC.

Negative: I joined D & B to make sure my business is registered and that the business classification is registered correctly to make sure I get the Correct Customers/Consumers and C.F.P.B, Experian, Equifax and TRANSUNION if needed.

Summary: D&B generates impressions based on random data and in more cases than not, its incorrect. I like the theory behind it but the accuracy is way off.

Positive: i like when new alerts are sent to me. On paper, this is a good feature and D&B has good intentions.

Negative: Really difficult to understand what is triggering credit events.

Summary: Overall the experience left us feeling like D&B has poor customer support (unless you're adding subscriptions) and questionable ethics.

Positive: Service provides additional visibility and direction on how to improve metrics. This can be valuable to get out of high risk zones.

Negative: 1) We paid for the service but it was never activated (we were unsure of how to use it
2) Cancelling the subscription was extremely difficult. requested cancellation like 5 times and even received a notice that the service was cancelled only to be billed again.
3) Don't feel like there was any value at all to our company.

Summary: I paid for D&B's product assuming that I could glean some useful insight about my business and perhaps make some limited contributions to my credit profile with D&B (mainly informational). But was immediately prompted with an upsell and shortly realized that the thing I paid for was completely useless. Total bait & switch.

Positive: Very little to be honest. The website is pretty easy to navigate which is nice. Besides that, it's not great.

Negative: There are really very little benefits to the credit monitoring package. They don't show you enough information to be helpful or useable in any way. It's designed to be an upsell to their more expensive option. D&B is basically a pay-to-play scam.