• Name: Dherrian E.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    D&B Credit Insights Is a Valuable Tool for Small Business Owners

    Date: Sep 29 2026

    Summary: Overall, my experience with D&B Credit Insights has been positive. As a small business owner, I appreciate having a resource that allows me to monitor my business credit profile and better understand the information being reported about my company. It has helped me become more aware of my business credit and the areas I need to focus on as I continue growing my company.

    Positive: As a small business owner, I’ve found D&B Credit Insights helpful for understanding and monitoring my company’s business credit profile. The platform makes it easier to see important credit information in one place and gives me a better understanding of how my business may appear to lenders, vendors, and other companies.

    I especially appreciate being able to monitor changes and stay informed about my business credit. Having access to this information helps me identify areas that may need attention as I continue working to strengthen my company’s financial profile.

    The platform is fairly straightforward to navigate, although some of the business credit terminology and information can take time to understand if you are new to business credit. Overall, D&B Credit Insights has been a useful resource for keeping track of my business credit and becoming more informed about the factors that can affect it.

    Negative: Some of the information and business credit terminology can be a little overwhelming at first. I would like to see more simple explanations and guidance for business owners who are still learning how business credit works.

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    We are absolutely thrilled to hear that D&B Credit Insights has been a helpful resource for you, Dherrian. It's great to know that having your business credit profile in one place is making it easier to stay informed and identify areas to focus on as your business grows. Your point about terminology and guidance for those newer to business credit is well noted. Thank you for sharing your experience — it means a lot, and we're glad the platform has been a positive part of your journey as a small business owner.
  • Name: Anonymous (Verified)
    Job Title: Managing member
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Service

    Date: Sep 29 2026

    Summary: My overall experience with D&B Credit Insights has been positive. The platform has helped me better understand my company’s business credit profile and what I can do to improve it. Customer service has been helpful, and the information is useful for a business owner who is actively working on building stronger business credit.

    Positive: Good customer service, fast turnaround time, and helpful tools. D&B Credit Insights has helped me understand and build my business credit while keeping track of important credit information.

    Negative: Some of the features can take a little time to understand at first, and I would like to see more guidance explaining how certain business credit factors affect the overall profile.

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    Thank you for taking the time to share such a thoughtful review. It's great to hear that D&B Credit Insights has been a useful resource for understanding and building your business credit profile, and that our customer service team has been helpful along the way. Your point about wanting more guidance on how specific credit factors affect your overall profile is noted — that kind of clarity genuinely matters for business owners working to strengthen their credit. We appreciate the feedback.
  • Name: Anonymous (Verified)
    Job Title: Security guard
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best business product

    Date: Sep 29 2026

    Summary: EXCELLENT. Just being able to see how you’re business has grown and the steps you took to grow it all on one site is extremely helpful. From checking you’re tradelines and if there reporting correctly helps me and other users to continue to expand and help you get that business that you love dreamed about

    Positive: Just being able to see how you’re business has grown and the steps you took to grow it all on one site is extremely helpful. From checking you’re tradelines and if there reporting correctly helps me and other users to continue to expand and help you get that business that you love dreamed about

    Negative: There’s nothing really bad I can say about the website

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    Thank you for your wonderful feedback! It's great to hear that having your business data, tradelines, and reporting all in one place is making a real difference for you. That kind of visibility is exactly what D&B Credit Insights is designed to support — helping business owners like you stay informed and keep moving forward.
  • Name: John M.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Business Tool

    Date: Sep 29 2026

    Summary: Great tool and love the login experience and the online tools they offer to assist our business on a daily basis.

    Positive: Love the fact that they notify us each time something changes on our business account. We do not have to log in each time to see any changes, as they let us know when that change happens in real time.

    Negative: There is nothing we don't like as we use all the business tools they provide.

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    Thank you immensely for sharing this, John! Real-time notifications are a key part of how D&B Credit Insights is designed to work — keeping you informed without requiring you to constantly check in. It's great to hear the online tools are making a real difference for your business on a daily basis. We appreciate you being a customer.
  • Name: Anonymous (Verified)
    Job Title: Finance Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A lot of information

    Date: Sep 29 2026

    Summary: So far the experience has been excellent, I look forward to enhancing my company's credit rating and reputation in the marketplace

    Positive: The information and insight into my own company, and suppliers is immense. Charts are easy to read, and the data behind them is more than solid

    Negative: Right now I am just too new to get the full value

    Read More...
  • Name: Krysta H.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Yearly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My experience with D&B Credit Insights was positive

    Date: Sep 29 2026

    Summary: Despite that issue, D&B Credit Insights has been a useful resource for Klever KrEations Shop. It helped me become more informed about my business credit, monitor changes to my profile, identify reporting accounts, and better understand how my company may appear to creditors and other businesses.

    For a small business owner who is actively working on building and monitoring business credit, I found the service to be a valuable tool. I would especially recommend taking the time to review the information in your profile regularly and keeping detailed records of vendor and creditor accounts in case additional verification is needed.

    Positive: As the owner of Klever KrEations Shop, a small business providing custom apparel, printing, promotional products, and related services, I purchased D&B Credit Insights because I wanted a better way to understand, build, and monitor my business credit.

    My primary goals were to establish and strengthen my business credit profile, monitor financial and credit activity associated with my business, and make sure my company remained in good standing as I developed relationships with vendors, creditors, and potential funding sources.

    Overall, my experience with D&B Credit Insights was positive. One of the features I found most valuable was having the ability to actively monitor my business credit profile and see changes as they occurred. It gave me greater visibility into how my business was being reported and allowed me to identify which accounts and vendors were reporting information to Dun & Bradstreet. As a business owner working to build a stronger credit profile, having access to that information was extremely helpful.

    The platform also gave me a better understanding of where my business stood from a credit perspective. Instead of operating without knowing what potential creditors or funding sources might see, I was able to regularly review my information and be more proactive about my business credit.

    I was also pleased with the customer service I received. The representatives were attentive to the details of my account and were helpful when I had questions or needed additional information. I felt that the overall value of the service was reasonable for the cost, particularly because I was using the information regularly rather than simply checking my business credit occasionally.

    Negative: The main challenge I experienced involved providing and validating information about some previous business accounts. Even when I provided what I believed to be the correct and detailed information, D&B Credit Insights was not always able to validate those accounts. This sometimes required additional follow-up and extra work on my part. That process could be improved and was the primary downside of my experience.

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    Thanks for sharing such a thorough and thoughtful review, Krysta. It's great to hear that D&B Credit Insights has been a helpful resource for your business, particularly the credit monitoring, profile visibility, and the ability to see which accounts are reporting to Dun & Bradstreet. Those are exactly the kinds of insights that help small business owners stay informed and proactive. We appreciate the honest feedback around account validation. That process can require additional steps, and we understand that can be time-consuming. Your input is noted, and keeping detailed records of vendor and creditor accounts — as you mentioned — is genuinely useful advice for other small business owners in a similar position.
  • Name: Anonymous (Verified)
    Job Title: Business Owner
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My experience

    Date: Sep 29 2026

    Summary: Overall I still think this is a great product to use. Even the most experienced business owners will find D&B useful.

    Positive: There were plenty tools available for my business (Veronicas Cleaning) that I needed in order to get off the ground

    Negative: In order to use most of the available resources you have to use your personal information and credit to obtain anything and I feel like when your trying to get your business up and going everything shouldn’t be based off personal information

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    Your positive experience with D&B means a lot to us, and we're glad the platform has been helpful in getting Veronica's Cleaning off the ground. Your point about personal information being required to access certain resources is a fair one, and it's appreciated feedback. Business credit and identity verification are often tied to how data is structured in our system, but we understand that can feel like a barrier for newer businesses. We're glad the overall experience still felt worthwhile, and we hope D&B continues to be a useful resource as your business grows.
  • Name: Matthew D.
    Job Title: Founder
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Useful Business Credit Resource

    Date: Sep 29 2026

    Summary: Useful resource for accessing and reviewing business credit information. The platform provides a substantial amount of information, although getting the most from it requires spending some time learning where everything is and what the different data means.

    Positive: D&B Credit Insights brings business credit information together in one place and presents it in a way that is relatively straightforward to navigate. It can be a useful resource when you need access to business credit information and want it organized in one platform.

    Negative: There can be a learning curve when first getting familiar with the different information and tools available. Some of the terminology and credit information may take a little time to understand if you don't work with business credit regularly.

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    We greatly appreciate your balanced and thoughtful feedback, Matthew. It's good to hear that D&B Credit Insights has been a useful resource for accessing and organizing business credit information in one place. Your point about the learning curve is well taken, business credit data can be detailed, and we understand it takes some time to get comfortable with the terminology and tools available. Thanks for taking the time to share your experience.
  • Name: Michael S.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good for Business Credit, but Can Be Expensive

    Date: Sep 29 2026

    Summary: Overall, Dun & Bradstreet is a useful tool for building business credit, but I would look closely at the paid options before spending the money.

    Positive: Dun & Bradstreet can be helpful for businesses that want to build and keep track of their business credit. One of the biggest benefits is having a D-U-N-S Number and a business credit profile that lenders, vendors, and other companies may use when looking at your business.

    Negative: The biggest downside is the cost. Some of their paid services can be expensive, and it can be confusing trying to figure out which services you actually need.

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    Thank you for your feedback, Michael. It's great to hear that having a DUNS Number and a business credit profile has been valuable for understanding how lenders and vendors view your business. We understand that navigating the different service options and their costs can feel overwhelming, and that's a fair point worth considering when evaluating what fits your needs.
  • Name: Anonymous (Verified)
    Job Title: Office manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful for business insights

    Date: Sep 29 2026

    Summary: Overall, its nice to have an account and be able to access your scores to see where your company stands and what thing you can change as an owner to improve them.

    Positive: I like that it really lays out everything for you and you are notified when things change, and given information to help improve the scores they show you.

    Negative: I do feel like every time I speak to a live agent they are just trying to sell me more expensive packages they have, Which I understand and under with different packages mores included but when I call with a simple question I just want an answer and help not to try to be sold more.

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    We are grateful for your honest feedback. It's great to hear that the notifications and improvement insights are adding real value for you. Your point about the sales experience during support calls is noted — when you reach out with a question, getting a straightforward answer should always come first. We appreciate you sharing that, and we're glad the overall experience of monitoring your company's standing has been a positive one.
  • Name: Anonymous (Verified)
    Job Title: Controller
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Robinson Construction

    Date: Sep 29 2026

    Summary: our score hasn't been updated in over a year. also its not your fault but our paydex doesn't really reflect when owners pay us late. we always pay promptly but are "pay if and when paid" for subs. the customer service has been solid for me

    Positive: Pretty easy to navigate. good customer service. got my account up and running and connected it to our subscription for me without hassle.

    Negative: our score hasn't been updated in over a year. also its not your fault but our paydex doesn't really reflect when owners pay us late. we always pay promptly but are "pay if and when paid" for subs.

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    Thanks for the detailed feedback, glad to hear the platform has been easy to navigate and that getting set up went smoothly. On the score update and PAYDEX concerns, these are fair points worth noting. PAYDEX reflects a business's own payment history, so when payment timing is affected by upstream contractors or owners, it can create an incomplete picture. If you'd like to flag the score update delay specifically, feel free to reach out to us at feedback-reviews@dnb.com and we can look into what may be affecting the refresh on your account.
  • Name: Gary T.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful Tool for Monitoring Business Credit and Reducing Risk

    Date: Sep 29 2026

    Summary: I use D&B Credit Insights as a small-business owner working in government procurement and product sourcing. Because my company purchases from multiple suppliers, applies for trade terms, and works with both public agencies and commercial partners, having accurate business-credit information is important.

    The platform gives me a clearer picture of my company’s Dun & Bradstreet credit profile and the factors that may influence how suppliers or potential partners evaluate the business. I especially appreciate being able to monitor changes, review payment-related information, and identify potential issues before they affect a credit decision. The information is organized in a way that is generally easy to understand, even for someone who is not a credit analyst.

    D&B Credit Insights has also helped me better understand the importance of reporting accurate company information and maintaining strong payment history. It is useful when preparing to request higher credit limits, apply for vendor terms, or evaluate the financial credibility of another business.

    The main drawback is that some scores and risk indicators could be explained more clearly. At times, it is difficult to determine exactly what caused a score to change or which action would have the greatest positive effect. Some information can also take time to update, which can be frustrating when recent payments or company changes are not immediately reflected.

    Overall, D&B Credit Insights is a valuable business-credit monitoring tool. It provides useful visibility, helps me make more informed decisions, and gives me a better understanding of how other companies may view my business. I would recommend it to small-business owners who use vendor credit, pursue government contracts, or want to build a stronger commercial credit profile.

    Positive: The platform provides a centralized view of important business-credit information and makes it easier to monitor changes in a company’s credit profile. It is particularly helpful when preparing to request vendor terms, financing, or higher credit limits. The dashboard is generally easy to navigate, and the information helps small-business owners understand how suppliers and potential partners may evaluate their companies.

    Negative: Some scores and risk factors could be explained in greater detail, particularly when a score changes. Updates to recently reported payments or company information may not appear as quickly as expected. It would also be helpful if the platform provided more specific recommendations showing which actions are most likely to improve each score.

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    Thank you, Gary, for taking the time to share such a thoughtful and detailed review. It's genuinely helpful to hear how D&B Credit Insights supports your work in government procurement and supplier management — and we're glad the platform is giving you clearer visibility into your company's credit profile and how partners may evaluate your business. Your feedback on score explanations, update timing, and actionable recommendations is noted. These are meaningful points, especially for small-business owners making real decisions based on that information.
  • Name: Anonymous (Verified)
    Job Title: Accounting manager
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    D&B Credit Insights Review

    Date: Sep 29 2026

    Summary: D&B Credit Insights delivers strong visibility into business credit, but the high price tag limits its long-term adoption for small or medium-sized teams. If Dun & Bradstreet introduces more flexible, reasonably priced monthly tier options and enhances client credit lookup features, it would be an indispensable monthly tool for corporate finance departments.

    Positive: D&B Credit Insights makes it easy to compare our credit standing against industry peers and submit financial data to ensure our public credit file remains comprehensive and up to date.

    Negative: The primary reason we cancelled our active subscription was the cost. While the insights are beneficial, the current subscription price point felt too steep for our ongoing regular use

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    Thank you for your feedback and for sharing such a thorough breakdown of your experience with D&B Credit Insights. It's good to hear that the peer benchmarking and financial data submission features have been useful in keeping your credit file current and comprehensive. We understand that pricing is a real consideration, especially for teams evaluating long-term value. Your thoughts on more flexible tier options and enhanced credit lookup capabilities are noted. We hope to have the opportunity to serve your needs again in the future.
  • Name: Anonymous (Verified)
    Job Title: Chief Financial Officer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Chief Financial Officer

    Date: Sep 29 2026

    Summary: D&B Credit Insights is a strong choice for nonprofit organizations that want to manage their credit actively. Real-time alerts, legal event tracking, and industry benchmarking offer clear, actionable insights, making it easier to strengthen your credit standing and plan for growth.

    Positive: Real-time alerts on score and rating changes, plus unlimited access to PAYDEX®, Delinquency, and Supplier Evaluation Risk scores, help you spot risks early. Industry benchmarking and detailed payment histories make it easy to set realistic credit goals and make informed decisions.

    Negative: Coverage is limited to Dun & Bradstreet data so you won't see your Experian or Equifax business credit reports. You may need separate services for a complete picture, and the depth of features could feel like more than very small businesses need.

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    We greatly appreciate your thoughtful and balanced review of D&B Credit Insights. It's great to hear that features like real-time alerts, PAYDEX® score tracking, and industry benchmarking are providing meaningful value for credit management and decision-making. Your point about coverage being limited to D&B data is fair — Credit Insights is designed around Dun & Bradstreet's business credit data specifically, so pairing it with other services may make sense depending on your needs. We appreciate you sharing your overall experience.
  • Name: Leonardo D.
    Job Title: CFO
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good Experience

    Date: Sep 29 2026

    Summary: track record
    more credibility
    easy to use and review

    Positive: Email alerts
    Customer engagement
    more customer trust

    Negative: Unkonw methodology
    Rating changes without reason understanding

    Read More...
    D&B Credit Insights Company Response
    Date: Oct 05 2026
    Thank you for sharing your experience, Leonardo. It's great to hear that email alerts and customer engagement features are adding value and helping build trust. Regarding the concerns around methodology transparency and understanding rating changes — that's useful feedback, and we recognize that clarity around how scores shift matters. If you ever want to dig deeper into a specific change on your account, feel free to reach out to feedback-reviews@dnb.com and the team can help provide more context.