Cugic Description
CUGIC allows you to assess customer satisfaction, monitor agent performance, and identify potential problems before they are implemented. Analytics will help you stay on track and measure your success. Chat with customers as soon as they visit your site. This will allow you to answer their questions in real-time and increase customer satisfaction. You can say goodbye to costly international calling. You can call your customers directly from your phone and communicate with them instantly via audio or video calling services. Connect CUGIC to popular social networking sites such as Facebook and Twitter. This feature allows you to monitor and respond to queries immediately. We are available 24/7 to provide guidance on how to use our chat software. Live chat with customers and display employee images on the agent chat popup to ensure best customer service practices.
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Hippo
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Velaro
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LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations.
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Pricing
Pricing Starts At:
$10.00/month/user
Free Version:
Yes
Free Trial:
Yes
Integrations
Company Details
Company:
Cugic
Year Founded:
2016
Headquarters:
United States
Website:
www.cugic.com
Media
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Product Details
Platforms
SaaS
Android
iPhone
iPad
Type of Training
Documentation
Webinars
Live Online
Customer Support
Online
24/7 Live Support
Cugic Features and Options
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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