Cryptomus User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I warn everyone DO NOT USE THIS APP.

    Date: Jul 30 2024

    Summary: Worst crypto experience ever. If you want your money gone and scammed this is the place to be. Worst app ever.

    Positive: NOTHING 0 worst worst worst worst thing you can do to your clients i don't know how aren't they reported yet.

    Negative: I warn everyone DO NOT USE THIS APP.
    I added funds to see if the app is legit or not, so I added $2 first right, to convert it and check if it's legit, but no it didn't allow me to convert $2 Solana into TON, it required at least 0.25 sol.
    So I did that I sent $46 worth of Solana, when i tried to convert it and send it back it didn't allow me because it needed verification I WENT TO VERIFY MY ACCOUNT AND IT SAID REJECTED FOR SOME REASON, NOW I CAN'T TRY TO ADD ANOTHER ID AND THE SUPPORT WONT RESPOND TO ME EVEN THO I MESSAGED THEM EVERYWHERE.
    I REPEAT DO NOT USE THIS APP, PURE SCAMMERS.

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    Cryptomus Company Response
    Date: Nov 05 2024
    We’re sorry to hear about your experience. Please reach out to our support team to resolve this issue. You can contact us at support@cryptomus.com or through our official Telegram support channel @cryptomus_support. We also recommend using only the official website or app to ensure a secure experience.