Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.
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Black Crow AI
Black Crow is dedicated to making artificial intelligence accessible for businesses of all sizes. Our initial offering enhances paid marketing efforts for direct-to-consumer (DTC) brands through the use of predictive audience insights. Over 250 DTC merchants are already leveraging Black Crow AI to significantly improve their marketing outcomes. With an impressive 50% increase in customer acquisition at the same media budget, our technology revolutionizes both retargeting and prospecting strategies. Our predictions enhance remarketing return on investment by concentrating on high-value visitors, while also allowing for expanded prospecting by tapping into new audience segments. By simplifying and automating your marketing campaigns, we help elevate your advertising performance through the power of machine learning predictions. Experience a transformation in your paid marketing strategy with the help of Black Crow’s predictive audience capabilities. Utilizing our patented technology, we provide real-time customer value predictions across more than 100 DTC and eCommerce platforms. We empower eCommerce merchants to rapidly enhance their paid marketing effectiveness and achieve substantial growth. Plus, you can integrate our solution in just minutes using one of our convenient tag manager templates, ensuring a seamless start to your marketing transformation. Don't miss the opportunity to embrace the future of marketing with Black Crow.
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CrowsNest
CrowsNest provides robust data protection through its innovative real-time data insight platform, specifically designed to safeguard against data exfiltration. As a pioneering solution in the realm of real-time data security analytics, it offers instantaneous visibility into the flow, utilization, and modifications of your organization's data, ensuring its safety from theft and misuse. By monitoring incoming data, data actively traversing the network, and data exiting the environment, CrowsNest continuously tracks data activities. Any irregularities prompt alerts that are sent to the CrowsNest console or your existing SIEM solution. Security personnel gain a comprehensive "chain of custody" report, detailing the specific individuals involved, as well as the time, location, and methods of content access, alteration, or distribution. Serving as an enhancement to your current security infrastructure, CrowsNest allows for effective data protection without necessitating additional security personnel. Employing advanced data payload inspection and proactive machine learning techniques, CrowsNest adeptly identifies, examines, and monitors files as they traverse the network, ensuring that data security is both efficient and comprehensive. With its focus on real-time analytics, CrowsNest not only fortifies your data defenses but also streamlines the security management process.
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