Contivio Contact Center Description
Our patented toolbar is unique in that it includes features specifically designed for real sales and support team use cases. Multichannel features that are simple to use and maintain, with unmatched integration and automation capabilities. Built for the Cloud, proven performance and industry-leading scalability. You can choose your own VoIP providers and leverage any CRM to support your agents from anywhere via a browser, mobile phone, or handset. Global scaleability, no software or hardware to maintain, highly secure and designed to support 99.995% telco availability. Contivio makes it easy to access all standard telephony controls and more from a simple, intuitive toolbar that takes up very little screen space. Agents can now focus on customer information in your CRM and take notes, without having to switch between applications.
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