ConnexAI Description
ConnexAI’s advanced AI agent uses our proprietary Athena LLM technology to adapt to your CX requirements. AI Agents automate repetitive tasks, respond to complex inquiries and provide round-the-clock, instant support. This allows you to redistribute much-needed resources. AI Agent optimizes interaction management, inquiry servicing and frees your users to focus on the most sensitive of interactions. Chatbots are no longer able to match the human-like efficiency and communication that AI Agent provides. Reduces time and administrative costs by ensuring each interaction is handled quickly and effectively. Preloading contextual information and documentation on your AI agents will make it easy to train them, resulting in a workforce that is highly knowledgeable and contextually savvy. AI agent works around the clock, increasing CSAT through timely information and assistance.
ConnexAI Alternatives
AI Rudder
Allow humans to communicate with AI in any language, for any purpose. Businesses can automate their calling processes at a lower cost. Employees can be freed from boring and repetitive tasks so they can focus on creative work. Our solution has been the best choice for our clients in the ever-changing competitive marketplace. We have a dedicated data-protection module to mask sensitive data during integration in order to ensure that our clients' data security is our top priority. We also offer SIP-level phone number rotation, and other security measures. Offering clients the most valuable, game-changing product is the best way to be successful in SaaS. We spend most of our budget on improving the technology behind our voice-assisted communication.
Learn more
Ada
Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).
Learn more
NICE CXone Mpower
NICE CXone Mpower is an AI-powered customer service automation platform that integrates workflows, agents, and knowledge into a cohesive, scalable system. It allows businesses to create and manage seamless end-to-end workflows, enhancing collaboration between customer support teams and back-office operations. The platform leverages AI-driven virtual agents and copilots to boost efficiency by utilizing historical interaction data for smarter automation and improved agent performance. By consolidating data, AI models, and knowledge into a unified framework, CXone Mpower delivers secure, intelligent, and personalized customer interactions that drive operational excellence.
Learn more
IBM watsonx Assistant
IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business.
-User-friendly interface with drag-and-drop conversation builder and pre-built templates.
-Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language.
-Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
Learn more
Integrations
No Integrations at this time
Company Details
Company:
ConnexAI
Year Founded:
2013
Headquarters:
United States
Website:
athena.connex.ai/us/ai-agents.php
Media
Recommended Products
Secure User Management, Made Simple | Frontegg
Frontegg powers modern businesses with a user management platform that’s fast to deploy and built to scale. Embed SSO, multi-tenancy, and a customer-facing admin portal using robust SDKs and APIs – no complexity required. Designed for the Product-Led Growth era, it simplifies setup, secures your users, and frees your team to innovate. From startups to enterprises, Frontegg delivers enterprise-grade tools at zero cost to start. Kick off today.
Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Videos
Customer Support
Phone Support
Online
ConnexAI Features and Options
ConnexAI User Reviews
Write a Review- Previous
- Next