Concursive Suite Description
Suite is the next-generation Front Office Solution. Its platform includes order management, CRM, social networking, and e-commerce catalogs. It is a platform that embraces the ever-on, always connected world. It uses Web 2.0 technologies to facilitate richer, more diverse interactions between companies, customers, and other communities of interests. Suite embraces openness: open standards, open business models and open source. Suite does not allow customers to lock themselves in; instead, customers can reuse their existing software, integrate legacy applications, and even use old CRM systems. The next-generation CRM allows for a new type of enterprise, the Extended Enterprise. This is where companies can work with not only their customers and suppliers but also distributors, resellers, franchisees, agents, and franchisees. Extended Enterprises can use the Suite platform to support not only the enterprise but also its dealer channel, franchisees and network of agents, or online affiliate network.
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