Comarch SQM Description
Comarch Service Quality Management transforms traditional network-centric telecommunication monitoring into customer-centric telecommunication service quality management. Telecom service quality management requires insight into customers' perceptions about service quality. This information will allow you to prioritize network performance management based upon forecasts of the impact of events on customer experience and provide high-quality customer service assurance. Comarch SQM allows you to be proactive in managing your telecom service quality. It prevents customers from experiencing service issues through trend analysis and predictive maintenance.
Comarch SQM Alternatives
AlisQI
AlisQI is a cloud-based quality management platform designed for process and batch manufacturers who want to move out of constant firefighting and into more stable, predictable operations, without losing control over compliance.
Instead of treating quality as a set of isolated documents or events, AlisQI connects quality, lab, and production data into a shared operational view. This allows teams across functions and sites to identify problems earlier, act faster when issues arise, and maintain confidence in both product quality and day-to-day execution.
The platform is organized around a set of configurable quality modules, including areas such as document control, training, deviation and CAPA management, audits, risk management, supplier quality, statistical process control, and EHS. On top of these modules, AlisQI provides ready-to-use solutions, called Solvers, which bring together forms, workflows, dashboards, and logic to address specific quality and operational challenges.
Solvers are designed to be usable from the start and to adapt over time as products, processes, or plants change. This evolution does not require custom development, external consultants, or disruptive IT projects, helping manufacturers improve without adding complexity.
Manufacturers use AlisQI to align quality practices across sites, reduce waste and rework, improve audit preparedness, support continuous improvement initiatives, and link shop-floor and lab data directly to quality processes. AlisQI is used across a wide range of manufacturing industries, including chemicals, plastics, paper and packaging, textiles, food and beverage, personal care, automotive, and industrial manufacturing.
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Datagate Telecom Billing
Datagate is a SaaS and telecom billing solution for MSPs who sell UCaaS VoIP, mobile voice & data services. Datagate can be integrated with many popular software systems used by MSPs, including ConnectWise Manage and QuickBooks. Datagate & partners can handle all your telecom tax & compliance needs.
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Everest 7
Everest by Lynk Software, Inc., is a cloud-based complaint management and quality control software solution that supports large and mid-sized organizations in a variety industries. Everest is highly customizable and simple to use. It helps organizations improve service quality and customer loyalty by ensuring that every issue or concern is handled efficiently and promptly. Everest users can receive customer queries and complaints via various channels, including phone, email and mobile apps, remote call centers, and the company website.
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Comarch Convergent Billing System
As telcos adapt to the digital business environment and launch innovative services on the Internet of Things - often in collaboration with other partners - telecom billing systems play a powerful role in facilitating the creation of new services that are based upon real customer needs and monetized effectively. This requires that telecom revenue management is given close attention. Comarch Convergent Billing System, a key component of Comarch BSS is pre-integrated with modules such as Comarch Product Catalog or Comarch BSS Mediation. Comarch CBS has a real-time, online charging system for any service type. It also facilitates the creation of new business models with partners. Comarch Convergent Billing System (CCBS) is a flexible, scalable, high-capacity telecom billing data management system that can be used to monetize service providers' services.
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Integrations
No Integrations at this time
Company Details
Company:
Comarch
Year Founded:
1993
Headquarters:
Poland
Website:
www.comarch.com/telecommunications/service-assurance/service-quality-management/
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Product Details
Platforms
Web-Based
Customer Support
Live Rep (24/7)
Comarch SQM Features and Options
Quality Management Software
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Comarch SQM User Reviews
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