Comarch SQM Description
Comarch Service Quality Management transforms traditional network-centric telecommunication monitoring into customer-centric telecommunication service quality management. Telecom service quality management requires insight into customers' perceptions about service quality. This information will allow you to prioritize network performance management based upon forecasts of the impact of events on customer experience and provide high-quality customer service assurance. Comarch SQM allows you to be proactive in managing your telecom service quality. It prevents customers from experiencing service issues through trend analysis and predictive maintenance.
Comarch SQM Alternatives
Datagate Telecom Billing
Datagate is a SaaS and telecom billing solution for MSPs who sell UCaaS VoIP, mobile voice & data services. Datagate can be integrated with many popular software systems used by MSPs, including ConnectWise Manage and QuickBooks. Datagate & partners can handle all your telecom tax & compliance needs.
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AlisQI
AlisQI is a cloud-based quality management platform designed for process and batch manufacturers who want to move out of constant firefighting and into more stable, predictable operations, without losing control over compliance.
Instead of treating quality as a set of isolated documents or events, AlisQI connects quality, lab, and production data into a shared operational view. This allows teams across functions and sites to identify problems earlier, act faster when issues arise, and maintain confidence in both product quality and day-to-day execution.
The platform is organized around a set of configurable quality modules, including areas such as document control, training, deviation and CAPA management, audits, risk management, supplier quality, statistical process control, and EHS. On top of these modules, AlisQI provides ready-to-use solutions, called Solvers, which bring together forms, workflows, dashboards, and logic to address specific quality and operational challenges.
Solvers are designed to be usable from the start and to adapt over time as products, processes, or plants change. This evolution does not require custom development, external consultants, or disruptive IT projects, helping manufacturers improve without adding complexity.
Manufacturers use AlisQI to align quality practices across sites, reduce waste and rework, improve audit preparedness, support continuous improvement initiatives, and link shop-floor and lab data directly to quality processes. AlisQI is used across a wide range of manufacturing industries, including chemicals, plastics, paper and packaging, textiles, food and beverage, personal care, automotive, and industrial manufacturing.
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Comarch Smart BSS
Comarch Smart BSS provides a comprehensive and all-in-one system for business support. Our strong telecom pillars provide customer-oriented service excellence, inspired by the recommendations of TM Forum guidelines and business partners. We streamline telcos and non-telcos by providing flexibility in service definitions and process execution. Smart BSS is supported with experienced technical and business-oriented experts, ready to tailor their broad range of capabilities to meet your needs and challenges. We provide a single integrated platform that covers various roles within your organization. This includes sales agents, customer service employees, accountants and technical service managers. You can also define access permissions per user. Deliver seamless and smooth services to your customers. The simple, aesthetic self care platform and the smooth ticket management system will ensure the highest level of service.
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Comarch Service Fulfillment & Orchestration
Comarch Service Fulfillment & Orchestration was designed to reduce time-to-market and automate the telecom service fulfillment process to deliver customer service over a hybrid network. Comarch's product uses the model-driven (catalog driven) concept. This allows for the order orchestration hybrid networks in telecoms. Virtual network functions and network service are consistently modeled with legacy network services and physical network functions using the TMF SID model. SFO (using ETSI NFV ISG terminology), can implement end-to-end service and MANO orchestration, as well as manage the VNF initiation process. Comarch Service Fulfillment & Orchestration is able to implement this process as a single solution or in a federation-model orchestrating third party domain orchestrators. SFO can perform the role of an orchestrator or manage the end-to-end orchestration of telecom within the domains.
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Integrations
No Integrations at this time
Company Details
Company:
Comarch
Year Founded:
1993
Headquarters:
Poland
Website:
www.comarch.com/telecommunications/service-assurance/service-quality-management/
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Product Details
Platforms
Web-Based
Customer Support
Live Rep (24/7)
Comarch SQM Features and Options
Quality Management Software
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Comarch SQM User Reviews
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