Clarity Benefit Solutions Description
We believe employee benefits administration should not be complicated. We make it easy to manage and choose benefits by combining industry-leading technology and dedicated customer service. Our groups have the ability to engage employees, automate administrative costs, and comply with ACA compliance. We have a solution that engages employees, brokers, and employers throughout the benefits process. We can help you design a benefit program together with your broker or online enrollment. We make it easy to integrate providers and provide consumer payment solutions. We provide a single solution to all your benefits needs. We deliver better results for our clients, brokers, and consumers. Healthcare is becoming more complex and more expensive every year.
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Shady Business Practices, Date: May 15 2023
Summary: If you are an employer looking for employee benefits packages for your business, look elsewhere.
No other benefits company I've ever dealt with has pulled a shady stunt like this. I hope it was worth it.Positive: N/A.
Negative: Today I learned that I had been, in effect, donating a portion of my hard-earned paychecks to Clarity Benefit Solutions with no hope of ever seeing that money again.
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I signed up for Clarity's Parking Pre Tax benefits in the midst of the COVID-19 lockdowns, and after contributing hundreds of dollars toward benefits I couldn't use, I stopped making contributions and forgot about the account altogether.
Fast-forward to the present and I no longer work for the employer that was using Clarity Benefit Solutions, but I was reminded of my account when I found my benefits card in my desk drawer. I logged into my account, saw I had an outstanding balance, and called Clarity to ask what I could do about it.
Despite never being notified of this (by phone, text, email, regular mail, carrier pigeon, etc.,) I apparently forfeited my outstanding balance into Clarity's pockets when I left my job.
The card isn't expired, and the balance is still in the account (I can log in and see it), but I can't use or access the funds. The rep on the phone made it clear Clarity wasn't interested in remedying the situation, either.
Please learn from my costly mistake: If/when your employer offers benefits through Clarity Benefit Solutions, don't sign up.