Claimly Description
Claimly is an innovative software platform that simplifies and optimizes the process of managing complaints. Claimly provides tools that ensure efficiency, transparency and customer satisfaction, whether you're an organization managing customer feedback or service disputes.
The following are the key features:
Centralized Management: Track complaints and claims on one intuitive dashboard.
Customizable Case Types: Adapt processes to your business needs for maximum effectiveness.
Real-time updates: Keep stakeholders updated with automated notifications and tracking of status.
Email integration: Gain insight into trends and performance for continuous improvement.
Simple Navigation: Your team will be up and running quickly with the user-friendly interface.
Claimly was designed for businesses who prioritize accountability, responsiveness and customer trust. Claimly makes complaint and claim management seamless.
Claimly Alternatives
Freshdesk
1) Customer delight made super easy
Manage conversations across multiple channels
Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view.
2) Boost your agent productivity
Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength.
3) Deliver seamless self-service
Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots.
4) Stay on top of your CSAT goals
Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals.
Enable frictionless remote work for your support team
1) An intuitive and easy-to-use platform that does not require a complicated onboarding process
2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones
3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows
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Issuetrak
Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.
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Dot Compliance QMS
Dot Compliance offers the industry's first ready to use Quality Management Solution powered by the Salesforce.com platform. The Dot Compliance solution includes an extensive set of off-the-shelf ready eQMS and compliance pre-configured processes, enabling customers to deploy quickly and cost effectively. Dot Compliance ready to use solutions include full project validation services and product validation packages. Dot Compliance offers the industry’s most cost-effective quality and compliance management solution available, allowing users to quickly deploy flexible and scalable solutions. Automate core quality processes such as Document Management, Training Management, CAPA, Audits, Customer Complaints, Change Management, Supplier Quality, and more. Our solution is fully configurable and offers seamless integration abilities, with easy adaptation and implementation of customer’s specific requirements.
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Qualityze EQMS Suite
Qualityze EQMS Suite is a next-generation Enterprise Quality Management Software. It is specifically designed for businesses to efficiently manage their quality processes, customer expectations and compliance requirements. It helps them address operational challenges so they can achieve excellence in terms of quality, safety and reliability. It comes with pre-defined templates for controlled documents, audit checklists, regulatory forms, material compliance reports and many more.
Qualityze EQMS Suite is a set of 14 integrated modules that help create a closed-loop system to manage end-to-end quality from anywhere. Our range of smarter quality solutions is built on the Salesforce.com technology platform. These modules are Nonconformance Management, CAPA Management, Document Management, Change Management, Audit Management, Training Management, Supplier Quality Management, Inspection Management, Customer Complaints Management, Material Compliance Management, Forms Management, Permit Management, Calibration Management, and Maintenance Management, Forms Management and Field Safety Management.
Our Quality Management solutions help create a culture of quality and continuous improvements by proactively mitigating quality issues.
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Pricing
Pricing Starts At:
$8/month/agent
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
ITSM Software S.A.
Headquarters:
Poland
Website:
www.claimly.pro
Media
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Product Details
Platforms
SaaS
Type of Training
Live Online
Webinars
Customer Support
Online
Claimly Features and Options
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