Claimlane Description

Claimlane is an all-in-one complaint management solution for retailers. Facilitate the communication between customers and suppliers. Customer loyalty can be increased by making bad experiences positive. Claimlane believes that companies should provide the best customer experience possible, even when things don’t go according to plan. Great customer service builds long-lasting customer relationships and loyalty. Our goal is to help companies resolve complaints quickly while using insights to create better products for customers. Never ask customers to provide correct photos, style information, or descriptions. Access a specific supplier guideline quickly in relation to a complaint. Track defective products and slow suppliers to identify faulty products. Automatedly resolve claims for items with known issues, guarantees, etc.

Pricing

Pricing Starts At:
$149 one-time payment

Integrations

No Integrations at this time

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Company Details

Company:
Claimlane
Headquarters:
Denmark
Website:
www.claimlane.com

Media

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Product Details

Platforms
SaaS
Type of Training
Live Online
Webinars
In Person
Customer Support
Phone Support
Online

Claimlane Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Claimlane User Reviews

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