Citi Virtual Account Numbers Description
Citi enhances the security of my credit card transactions by providing a unique, randomly generated card number specifically for online shopping. When making purchases online or via mail order, I have the option to utilize this Virtual Account Number rather than exposing my actual account number. To start using Virtual Account Numbers, just click on Enroll in/Get below. All transactions completed with this temporary number will be reflected on my monthly statement alongside my regular purchases, detailing the Virtual Account Number used for each one. It's important to note that not all Citi cards offer this Virtual Account Number feature. If you are a Citi cardholder, you can check the benefits applicable to your card by logging in or registering for Card Benefits, ensuring you take full advantage of what is available to you. This additional layer of security provides peace of mind while I shop online.
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Citi Virtual Account Numbers Features and Options
Citi Virtual Account Numbers User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Often broken Date: Jun 19 2023
Summary: When it works, I'm left with a potentially false sense of security that I have control over my virtual account numbers. When it doesn't work (e.g. their backend service prevents create/delete/edit), it removes all doubt.
Positive: I like the concept...but in reality it seems like there's a gap between marketed features and how it's actually implemented.
Negative: In reality, the service sometimes is down - and you cannot create, edit, or worse, lock down any existing credit card numbers. Chat support is of no use, as they cannot handle it, and require a call in (so dated!)
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I've seen postings as well that merchants can charge inactive cards, or go over the virtual limit. So, is this just marketing then?
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