Chatlio for Slack Description

Introducing the first live chat application that is seamlessly integrated with Slack. In contrast to other alternatives, it allows several team members to assist a single visitor at the same time. This solution is accessible across all devices, leveraging the applications you already have in place. Chatlio serves as a comprehensive customer support system, effortlessly merging with your website and Slack. Engage with users without needing additional software, as Chatlio automatically provides valuable information about your customers, including their location, local time, browser, operating system, and the page from which they are reaching out. You have the flexibility to personalize the chat widget's features, such as its shape, colors, and labels through the Chatlio control panel. Moreover, for those looking for complete design freedom, you can utilize CSS access at no extra cost on all service plans. Chatlio truly transforms customer interaction by streamlining communication and enhancing customer service effectiveness.

Chatlio for Slack Alternatives
Social Intents Reviews
Social Intents
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Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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Pylon Reviews
Pylon
(51 Ratings)
Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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HelpCrunch Reviews
HelpCrunch
(1 Rating)
Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.
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Engati Reviews
Engati
(11 Ratings)
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.
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Pricing

Pricing Starts At:
$29 per month

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Chatlio
Headquarters:
United States
Website:
chatlio.com

Media

Chatlio for Slack Screenshot 1
Chatlio for Slack Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours

Chatlio for Slack Features and Options

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatlio for Slack Lists

Chatlio for Slack User Reviews

Write a Review
  • Name: Ramesh S.
    Job Title: Senior Technical Support
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Real-time chat with Visitors

    Edited: Jun 30 2020

    Summary: Chatlio gives us a platform to interact with site visitors. We use Chatlio with Slack integration and it was simply great to use. It gives us to chat instantly with a visitor for any questions they had. It basically works as realtime customer support services.

    Positive: #1- Chatlio works as realtime customer support for organizations.
    #2- Integration with Slack, gives the best experience.
    #3- Custom Widget and chat interface.
    #4- Screenshot sharing is also possible.

    Negative: #1- It doesn't support any auto-reply bot in Chatlio.

    Read More...
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