Concord
Concord Horizon is an AI native contract platform built from a complete rewrite of Concord’s technology, applying ten years of experience to a modern architecture for faster and more accurate contract work.
The redesigned interface offers light and dark mode, collapsible navigation, full screen focus, custom columns, advanced filtering, and consistent tables across modules.
AI Copilot supports natural language questions, contract summaries, key point extraction, and fast portfolio insights, while AI Search adds lexical and semantic search with improved performance and multi actions on results.
MCP brings contract intelligence into AI tools like ChatGPT and Claude for summaries, tables, or automated monitoring. Concord applies a strict zero data retention policy with AI partners and never uses customer data to train AI models .
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Enterprise Bot
Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.
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Chatbot App
The Chatbot App presents a user-friendly interface that allows users to engage with advanced language models, such as GPT-4o, Claude 3.5 Sonnet, and Google Gemini, all available through a single, economical subscription. You can access the Chatbot App on various platforms, including web, mobile, and desktop. Each AI model has the ability to remember past discussions, ensuring a smooth and continuous conversational flow. Additionally, the app is capable of searching the internet to enhance its responses, providing you with accurate and timely information. With the integrated speech-to-text capability, interacting with the AI chatbot using your voice becomes an effortless experience. Explore our extensive library of prompts designed for optimal performance across different scenarios, featuring expertly crafted examples that are ready to use. You also have the convenience of uploading PDF files—ranging from legal documents to financial statements—to engage in meaningful dialogue. You can inquire about specific details, extract valuable information, and receive concise summaries of your documents with the assistance of AI. Furthermore, this versatility enhances the practical applications of the Chatbot App, making it an indispensable tool for users in various fields.
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Social Intents
Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom.
Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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