Careem Description

Choose from a diverse array of transportation options and either request a ride within minutes or book one for a later time. Once your driver is assigned, you can monitor your trip in real time and share your ride information with family and friends for added safety. Whether you prefer to pay with cash, credit card, or Careem credits, we have flexible payment options to suit your needs. Accumulate points with each ride, which can be redeemed for fantastic rewards or donated to a charity that resonates with you. Our commitment is to ensure that Careem remains a secure mode of transportation. We utilize cutting-edge technology, provide around-the-clock support, and maintain rigorous driver onboarding standards. With a single account, you can easily access all local services, allowing you to dedicate more time to what truly matters in your life. Additionally, delve into our Careem Rewards loyalty program that offers a plethora of discounts on rides, food deliveries, partner promotions, charitable donations, and more. Curious about how to earn points? Simply engage with the services that you use regularly to start accumulating rewards. Plus, keep an eye out for exclusive promotions and opportunities to maximize your Careem experience.

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Pricing

Free Version:
Yes

Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Careem
Year Founded:
2012
Headquarters:
Dubai
Website:
www.careem.com/en-ae/careem-ride/

Media

Careem Screenshot 1
Careem Screenshot 1 Careem Screenshot 2 Careem Screenshot 3 Careem Screenshot 4 Careem Screenshot 5
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Live Rep (24/7)
Online Support

Careem Features and Options

Careem User Reviews

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  • Name: Dina R.
    Job Title: Account Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scammed, questions arent answered, just generic auto replies

    Date: Jun 25 2026

    Summary: Overall they have a lot of services in one, but if they arent good and their support just closes tickets in your face without resolving the issue or answering your questions, you just feel scammed, i would rather have an uber app separately and then use deliveroo or talabat , than have careem scamming me

    Positive: no pros, u cant reach support on phone, Careem doesnt care answering your questions or you, they just send generic chatgpt answers

    Negative: I cancelled my Careem Food order within few minutes. I was charged AED 60.30, received neither the food nor a refund, and repeatedly asked Careem to provide timestamps, evidence that I was warned before cancellation, and the legal basis for charging the full amount. Instead, my ticket was closed without answering those questions. I have now escalated the matter to Dubai Consumer Rights.

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