CIS Infinity Reviews

SilverBlaze Capricon Customer Portals provides a fully configurable self-service portal solution that improves staff efficiency and customer satisfaction. Capricon allows businesses to provide self-help tools to customers to manage their utilities, reduce calls volumes, access tools for interfacing with customers in new ways and reduce paper bills, invoices, and reports costs. Capricon integrates with existing business systems, and can be accessed from any location on any device.

Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. Diversified Billing is designed to help you accommplish two objectives.: 1. Significantly increase customer satisfaction and service., and 2. Allow your staff to utilize technology to work more efficiently. Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed. Diversified Billing integrates with any accounting and any meter reading system.