CIS Infinity Description
Customer satisfaction, increased revenue, and more efficient business processes are all possible with CIS Infinity. CIS Infinity's extensive functionality, exceptional user experience, and flexible configuration tools allow you to automate repetitive tasks, make paper-based processes more efficient, and increase your revenue stream without any customization. CIS Infinity's intuitive interface and embedded tools allow you to access the data and information that you need at any time. This will enable you to provide excellent customer service. CIS Infinity's sophisticated configuration tools make it easy to eliminate costly custom coding projects. As new requirements arise, you can quickly and easily modify rules, rates, and actions.
CIS Infinity Alternatives
bSmart ORMS
bsmart ORMS, a cloud-based utility operations and revenue management system, is available as a commercial off-the shelf. The platform combines the power of cloud and mobility to provide utility stakeholders with a comprehensive solution that includes operations, automated spot billing, payment collection systems, revenue management, consumer engagement, command control center, and mobile based monitoring and analytics. It incorporates the best practices and knowledge gained from over two decades of experience in large billing and CIS projects. The software is modular, customizable, configurable and scalable. Platform provides specific solutions to customer requirements, quantifiable benefits with established KPIs.
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NorthStar
Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.
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Skybill Utility Billing
Meter Management
Microsoft Dynamics Foundation
❖ Manage metering devices (locations, serial numbers, status, etc.)
❖ Automatically collect meter readings via M-Bus gateways
❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets
❖ Built on Microsoft Dynamics 365 Business Central
❖ Easy-to-use and intuitive user interface
❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating
Cloud Service
❖ Powerful tariff configuration makes set-up of even complex tariffs easy
❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating)
❖ Supports postpaid and prepaid plans
❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts
❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly)
❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance
❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud
❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone
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Capricorn
SilverBlaze Capricon Customer Portals provides a fully configurable self-service portal solution that improves staff efficiency and customer satisfaction. Capricon allows businesses to provide self-help tools to customers to manage their utilities, reduce calls volumes, access tools for interfacing with customers in new ways and reduce paper bills, invoices, and reports costs. Capricon integrates with existing business systems, and can be accessed from any location on any device.
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Pricing
Pricing Starts At:
$300000 one-time payment
Integrations
No Integrations at this time
Company Details
Company:
Advanced Utility Systems
Headquarters:
United States
Website:
www.advancedutility.com/solutions/infinity-cis
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
In Person
Customer Support
24/7 Live Support
Online
CIS Infinity Features and Options
Utility Billing Software
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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