CCC ONE Total Repair Platform Integrations

mEX Online revolutionizes the management of collision repair facilities with its cutting-edge, cloud-based system. This innovative software is designed to enhance the operational efficiency of your bodyshop from the initial assessment to the final touches. By emphasizing automation and systematic organization, ImEX Online significantly reduces cycle times and increases profitability for each vehicle serviced. The platform ensures your bodyshop operates at its peak, employing intelligent scheduling to guarantee timely job arrivals, which maximizes technician productivity and eliminates idle time. It also streamlines customer interactions by incorporating built-in email and SMS communication tools, thereby minimizing the need for extensive manual administration. The advanced features extend to seamless parts procurement and invoice management, ensuring real-time job reconciliation and eliminating profit losses due to billing errors. Moreover, ImEX Online offers robust integration with leading accounting systems, including QuickBooks Desktop, QuickBooks Online, CDK, and PBS, providing a seamless link to your financial management processes.

Develop immersive branded digital experiences that captivate and engage customers, employees, and partners alike. By modeling intricate process workflows or utilizing established top-tier process templates, you can automate various tasks or entire customer journeys, ultimately leading to reduced costs. Integrating seamlessly with core systems and third-party technologies enables a cohesive experience for customers while streamlining process automation in conjunction with your existing infrastructure. We provide all the essential elements required to craft a smooth, end-to-end customer journey, encompassing both front-end interactions and back-end automation. Our goal is to deliver all-encompassing digital experiences that ensure customers receive the same level of service through digital platforms as they would through personal interactions. Liberate expertly integrates various technologies into fully automated journeys, empowering your workforce and saving valuable time and resources along the way. Furthermore, Liberate’s platform is designed to enhance your current tech stack without necessitating any major overhauls. With this approach, businesses can focus on innovation without disruption.