BytePhase Description

BytePhase Technologies Pvt. Ltd. is the developer of BytePhase, a comprehensive cloud-based repair shop management software built to streamline operations, boost productivity, and deliver exceptional customer experiences. Specifically designed for service-oriented businesses, BytePhase offers an all-in-one platform that simplifies job tracking, ticket management, inventory control, sales operations, and team communication.

With robust custom branding capabilities, businesses can easily personalize their subdomains, upload company logos, and send branded emails for a consistent and professional identity. Its intuitive real-time job management system enhances workflow transparency and operational efficiency across teams.

BytePhase also empowers businesses with powerful tools like sales tracking, task management, outsource handling, and a full-featured lead management module to turn prospects into loyal customers. For financial control, it includes dedicated modules for expense tracking, purchase management, inventory oversight, and AMC (Annual Maintenance Contract) handling.

Additional capabilities such as OTP-based delivery verification, digital e-signatures, PhonePe payment integration, and multi-channel communication through WhatsApp, SMS, email, and push notifications ensure that businesses can engage customers effectively and securely.

More than just a CRM, BytePhase is your digital growth partner, designed to support service businesses in scaling their operations with confidence and agility.

Pricing

Pricing Starts At:
$3/month
Free Trial:
Yes

Integrations

Reviews - 7 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
BytePhase Technologies Pvt Ltd
Year Founded:
2020
Headquarters:
India
Website:
bytephase.com
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Media

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Product Details

Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Chromebook
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

BytePhase Features and Options

Repair Shop Software

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

BytePhase User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good CRM software for sale and repair business

    Date: Jul 15 2025

    Summary: Our experience with BytePhase and the AMC module has been very good overall. The software is rock-solid, user-friendly, and supported by a good support system. Our maintenance activities flow more smoothly, and following up on contracts is now a breeze. BytePhase really streamlines difficult processes in businesses.

    Positive: BytePhase has been a great asset to our operations, especially when working with annual maintenance contracts. Their AMC module is carefully planned, encompassing as simple a matter as service scheduling to tracking maintenance jobs in real time. The reminders are reliable, and the system never lets service appointments slip through, ever. It has significantly reduced manual faults and instilled a lot of discipline in our repeat service procedures.

    Negative: Our only area of dissatisfaction is the limited ability to customize AMC reports. Additional filters and formats to customize reports according to unique business requirements are desirable.

    Read More...
  • Name: Tejas P.
    Job Title: Admin
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good CRM software to manage and handle the data

    Date: May 22 2025

    Summary: Overall it's a good software and every repair business person can use this it's user friendly software

    Positive: There are many good things in this software that you can create quotation, Ticket and sales with proper customer information

    Negative: I found that only they can improve the UI for mobile application nothing other than this

    Read More...
    BytePhase Company Response
    Date: Jun 05 2025
    Thank you for your valuable feedback. We're glad to hear BytePhase is meeting your business needs. We appreciate your input on the mobile UI and are working to improve it further.
  • Name: Akash M.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best CRM software

    Date: May 21 2025

    Summary: Overall I can say a good CRM software every repair business should use it to manage their customer data. Payment data etc.

    Positive: I feel it's easy CRM software to use and manage our data, and it provides image upload option to crate job ticket so which simplifies our data

    Negative: As of there is no any cons to add as they are continuously upgrading software if difficulty faces the customer

    Read More...
    BytePhase Company Response
    Date: Jun 05 2025
    Thank you for your feedback! We're happy to hear that you're having a great experience with BytePhase. Your support means a lot to us.
  • Name: Anonymous (Verified)
    Job Title: Administrator
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Feedback for BytePhase software

    Date: Apr 18 2025

    Summary: We are happy using this software for sales and service purpose
    it is easy to use and our employees are using it every day

    Positive: 1. it has become easy to manage service calls
    2. customer gets immediate update about the service status
    3. we get our all services details for each customer separately

    Negative: We did't find any cons yet but very rarely we face the network issue

    Read More...
    BytePhase Company Response
    Date: Apr 24 2025
    Thank you for your feedback! We're glad to know BytePhase is helping your team with daily operations.
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    BytePhase offers an outstanding all-in-one application designed for sales and service management, including seamless GST integration. This user-friendly platform streamlines operations, saving valuable time and reducing the need for manual intervention. With its efficient automation and comprehensive features, BytePhase enhances business productivity, making it an essential tool for modern enterprises.

    Date: Apr 03 2025

    Summary: BytePhase offers an outstanding all-in-one application designed for sales and service management, including seamless GST integration. This user-friendly platform streamlines operations, saving valuable time and reducing the need for manual intervention. With its efficient automation and comprehensive features, BytePhase enhances business productivity, making it an essential tool for modern enterprises.

    Positive: Best and easy to use, visuals and software looking so best. Editing is also plus point, we are happy for this App.

    Negative: Updates and solutions should be improved

    Read More...
    BytePhase Company Response
    Date: Apr 10 2025
    Thank you for your valuable feedback. We are glad BytePhase is helping your business. We have noted your suggestions regarding updates and solutions and are working to improve continuously.
  • Name: Chirag P.
    Job Title: COO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best CRM in this industry.

    Date: Apr 03 2025

    Summary: Overall, BytePhase CRM is a must-have tool for computer repair and Data Recovery businesses. With industry-specific features and modules, it makes an impactful and seamless user experience, It is an all-in-one tool that increases efficiency, improve customer relationship, and helps scale with ease.

    Positive: I have been using BytePhase CRM for the last 2+ years. Not only has it saved my time, but it has also streamlined the whole organisation process. From Timely customer updates and technical support requests, workflow management has become easy. BytePhase CRM is tailored to meet the unique needs of Computer repair shops and Data Recovery service organisation, enhancing both operational efficiency and customer satisfaction.

    Negative: Some more integration for the social media platform could be helpful.

    Read More...
    BytePhase Company Response
    Date: Apr 10 2025
    Thank you for your valuable feedback. We’re glad BytePhase is helping your business. We’ve taken note of your suggestion on social media integrations and are working to enhance the platform continuously.
  • Name: Guddu K.
    Job Title: Service Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Renewal Price same as new one

    Edited: Apr 08 2025

    Summary: Discount Column need at the time of payment received. I will inform them about this requirement but no develop about that problem.

    Positive: Easy to use and mobile app entry is so good, software interface is very good also entry is so easy.

    Negative: Renewal charges is so high it's same as new purchase

    Read More...
    BytePhase Company Response
    Date: May 20 2025
    Thank you for taking the time to share your feedback and for highlighting the positive aspects of BytePhase—especially the ease of use, the mobile app experience, and the user-friendly interface. We're really glad to know that these features are working well for you. Regarding your concern about the renewal pricing, we'd like to clarify that our pricing structure has always remained the same since day one—there have been no price hikes, and this was clearly communicated to all customers at the time of onboarding. In your case specifically, we also ensured that applicable discounts were offered to support you during your initial purchase and renewal. As for the discount column during payment received, we truly appreciate you raising this request. It is already part of our product roadmap, and our team has acknowledged and documented this enhancement when you first brought it up. We’re actively working on our upcoming updates, and this feature will be included soon to make payment handling even smoother. We’re always here to improve, and your feedback helps us do just that. Thanks again for being a part of BytePhase.
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