BySide Description

Lead activation is the ability maximize revenue from visitors who have already visited your website, app, or landing pages. It allows you to focus on lead quality, and improve ROI. We believe in technology-driven business, not technology-driven businesses. Our platform is a unique combination marketing and customer experience. Both should be at the centre of the business. Scalable and performance-oriented, our solution was born out of the need to unify web and contact centre experiences, transforming them into personal, coherent journeys. A flexible, end-to-end digital marketing toolbox designed with flexibility in view. Score and qualify leads, build audiences and personalise and optimize experiences on the web. We don't believe that one-size-fits all approaches are the best. Our partnership with customers begins with an assessment of the company’s digital maturity using BySide Lead Activation Diagnostic.

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Company Details

Company:
BySide
Year Founded:
2006
Headquarters:
Portugal
Website:
www.byside.com

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
Online

BySide Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Personalization Software

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

eCommerce Marketing Software

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

BySide User Reviews

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